GOOD EXPERIENCE, FRIENDLY STAFF. THEY TRIED TO WORK WITH IS AND PIT US IN THE CAR WE WANTED BUT THE BANK WANTED US TO FINANCE A BRAND NEW CAR. THAT'S NOT WHAT WE WANTED.
2018 Subaru Impreza 2.0i Premium Review
It's good but not great
by Subaru from New tazewell TN
February 25, 2019
3
I first owned a 2013 impreza. I totaled it at 103,500 miles and bought a 2018 impreza with 7800 miles. You would think after 5 years Subaru would get their bluetooth connectivity issues fixed. But obviously not. I'm playing music in my car get out of my car with it still running, get back in my car put it in reverse and my phone randomly disconnects and will not reconnect until I restart the car. And heaven forbid you take your seat belt off a split second before you put it in park because it will beep like crazy even after it's in park! So stupid! I feel like my 2013 impreza was a little quicker as well. My 2013 had all the recall/lawsuit problems so hopefully the 2018 is better build quality . Other then those small problems it's been a great car and I like it.
My need for another vehicle came unexpectedly when my older car suddenly became disabled. A good friend/community member suggested I contact Glockner's Honda-Toyota because of their good reputation for sales, service, and selection. I met with Caleb Smith who, after assessing my needs in a vehicle, set out to show me the selections available and educate me to the options. He worked tirelessly in 90+ degree heat to bring up several cars for test-driving (and even provided me with a cold bottle of water!). Mr. Smith was consistently professional, patient , knowledgeable, and provided a "low-pressure" environment in which to make this unexpected financial decision. Robin Frasure provided a smooth and pressure-free closing to the deal, educating me to the extended warranty available and allowing me to make a decision around my budget I am very, very pleased with the service I received and will be glad to refer others to Glockners and to Caleb Smith in particular. In fact, my husband was taking a look around the lot at the time I was concluding my transaction and he also decided to make a new purchase just days later. Now we are both enjoying our new vehicles. Thank you Glockner's for "just making it easy" on 7-29-2016. Susan Free
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