I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
Best Car I've owned. Ill only own Subarus now on.
by LogDev from Spokane Wa
January 14, 2019
This is the best car ive owned. The AWD in the snow is magic and the comfy design inside fits even my biggest friends. Great for camping or trips to the lake. Tons of fun being a stick too.
This is the 6th Subaru Legacy that my husband and I purchased. Yes, I guess you could say we are obsessed with the car! We purchased a 2017 which was perfect inside and out. The prices at this dealership are very competitive which we appreciate. We enjoyed working with our salesman named Billy. Very trust worthy and honest. Also very well versed on the Subaru product line. I would recommend asking for Billy if you would like adding a Subaru to your garage!
Reliable and economical
by Michael from Blauvelt
August 8, 2018
Basic comfortable car. Very reliable and economical. Leased vehicle for 2-1/2 years and decided to buy before lease ended. Would have liked a sunroof and rear cargo cover.
Best service experience ever and I worked in the auto industry for years so I know what's good. First rate from scheduling my appointment until J left the facility. Thanks
A lot of functionality for the price
by JamesP from Peoria, AZ
January 21, 2019
The car met all of my travelling needs. It's a great commuter and capable of some adventurous dirt paths. Getting ~30mpg for AWD all the time is great. Subaru's eyesight makes the driving experience assuring and the Apple CarPlay integrated in the head unit makes media consumption super easy.
The dealer picked up and returned my car. The service was timely and the car was cleaned very nicely. Overall I am pleased with the service.
Good Bank for your Buck
by JoshC from Harrisonburg, Virginia
January 18, 2019
This car is an AWD car like all Subaru's and it also had phenomenal gas mileage. Recently went on its first long road trip and it got an average of 39 miles to the gallon. I have had other cars of it type and none of them feel as sturdy as this one. The only issue that I have with this car is sometimes the backup camera can have issues, but this is supposed to be fixed in an update.
Went to Ciocca knowing we wanted a new Forester. Milton Obando saw that we got the Forester we wanted at the price we wanted to pay. They did not have the car in the color we wanted on the lot, but he reserved one from their incoming inventory. When it did come in he even sent me pictures. He also gave us a tour of the facility so we'd be familiar with the service dept, etc. Also thanks to Drew in the financial department as he customized an extended coverage package for us and Gigi who did the 2 week post purchase review. I would definitely recommend Ciocca and Milton.
So far, so good!
by GoYanks from Charlottesville
January 28, 2019
We looked for a smaller SUV, and the Subaru was a pleasant surprise. Aside from the fact that it comes with known Subaru reliability, it's fun to drive. The standard equipment is almost TOO much!! The safety features are incredible ( especially vs most American vehicles ). I would definitely recommend this vehicle to others!?
This was our first time visiting a Ciocca dealership looking for a used Subaru Forester. We were greeted at the door and although it was an extremely busy Saturday afternoon, Kevin Acevedo immediately helped us. We felt comfortable with him and turned out buying a Subaru Crosstrek instead. Kevin turned us over to Ben Walsh in Finance and he did an equally great job. Overall terrific experience.
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
Samantha in the Internet Dept was very helpful and efficient scheduling a test drive with Fernando Santiago in Used Car Sales. Fernando did a great job - assisting me with several test drives and then allowing my personal mechanic to inspect the car. After the purchase Fernando toured the service and loaner department with me - so if I ever needed anything I would be familiar. I would buy here again and recommend others do too !
This is my first Subaru and I love it.
by neila jean from Salt lake City
December 26, 2018
My Subaru has all that I want or need. I am very impressed with my impreza. She is easy to drive, safe and has all wheel drive.
Adrian made our car buying experience so easy! He was great to work with and has a great personality. He went over and beyond with helping us get extras for the car and personally picking it up from another dealership to make sure nothing happened to my new car! I would highly recommend him!
My first car
by Amanda from LAKEWOOD
November 18, 2018
I was going to be sure that if I could find a lifetime car on my first attempt at purchasing a car, that I would take full advantage. It looks new, drives great, AWD, and was at an amazing price for it's value. I'm glad I found this car.
Fernando went above and beyond to get me in a used 2011 Mini Cooper S All 4. The team along with Fenando assisted me in obtaining a comfortable payment. Purchase was speed under roughly 2hrs! Their service department is impeccable. Ciocca understands "Customer Service " hands down. I have been to many dealerships and they by far are the most understanding! Thank you!
Very reliable car
by Great car from Blaine, MN
October 19, 2018
I leased the Impreza for 3 years and not a single problem. That’s exactly what I would expect from a new car. Never had zero problems before. What a great car for the money.
I bought my second Subaru from Ciocca Subaru, and it was a great experience. Fernando was so nice, and he made the whole experience feel very relaxed and easy. He was also very kind to my family that I brought along, and he stayed late to help finalize everything. My first car was a Subaru Forester, and his name was Forrest. My family had many names that we were choosing from for this car, but I landed on naming her Fern, in honor of Fernando. Thanks for an awesome experience! Will be back again! :)
by tara12928 from burnham maine
December 8, 2018
Drives nice but, would like more options. It would be nice to have more power options. It would be nice for the car to have a sun roof and electric seats.
Went in with defenses up, expecting To go to battle. But quickly, that disappeared because Milton was so friendly and warm. He listened to my needs and went to work to find a car for me. I am SO GLAD to have worked with him. He is a big part of why I recommend Ciocca. Greg was also a pleasure to deal with. Harley was superb in service! Thanks to all for a good experience.
Love this car
by icequeen from OR
July 21, 2018
I was looking for a sedan AWD and this was the only one I found that is very affordable. I love that it seems very dependable and I like both the exterior and interior look. It also has Bluetooth, camera, phone features and I love the speaker sounds system!
Who knew I???d love a car-buying experience? Thanks, Adrian Garibaldi, for being so thoughtful, so intuitive, so informative, so thorough and for making this process so fun! I???ll be back to say hi when I???m in for Service!
If you buy anything else under $20K you're wrong!
by Stoops989 from Colorado Springs, CO
June 29, 2018
I cannot say enough about how wonderful this car is. It is not fast, but it is quick and a huge thrill to drive. I have heard that some of the CVT's are not so fun but I went with the 5-speed manual and it is a total joy.
Pulled my family of four and an 8' Uhaul 1300 miles without a word of complaint. Rips mountain roads like it doesn't know it isn't a WRX. Gets 30 Miles to the gallon if you baby it.
The car was in a flash flood just a few months after purchase, and after sucking all the water out the car continued on as though nothing had happened.
It recently suffered a front-end impact at around 30-35 MPH, the engine never shut off, no fluids leaked and I was able to limp the car home. Whole family in the car, my wife has injured her knee and I have some back issues, but the other car was totalled and completely immobilized upon impact.
All in all, the greatest car I have ever owned. Likely one of the greatest I will have ever owned. If this one does not survive the cost of repairs of this accident it will be an immensely difficult decision to consider a larger Subaru over the Impreza again.
I do not like buying cars. In fact, I dislike it so much my last purchase was almost 20 years ago. But after doing online research, I knew what I wanted, and the transaction at Ciocca Subaru was fantastic. I will certainly be back, and maybe I won't wait another 20 years
Had a good experience. Staff was friendly and knowledgeable. Would definitely recommend. I called to ask about more details about the truck before I drove a little over an hour to get there and was pleased to see everything was described completely accurate and not sugar coated.
Great on gas, powerful 2.5 4.0 engine sharp lookin
by Morning DJ from Albright, WV
October 21, 2018
Its a fast car, comfortable ride, well taken care pre owned Impreza. Excellent condition and played an excellent price from an excellent dealer, B&J Auto sales in Tunnelton, WV.
Everyone was really nice. The buying process was very easy, and low key. I bought a 2018 Toyota Tacoma TRD from Matt, and It was agreat experience. I recommend Morgan Auto in Manheim to everyone in the market for a pre-ownes vehicle. Thanks again.
by austinsamb from Chester Springs, PA
November 30, 2018
Good small family car. Wasnt as stable as I thought it would be on highways next to big cars. Maybe because it is a small car and the wheelbase is small.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Sturdy and Comfortable
by Ptsubie from South Dakota
January 25, 2019
This car is a crazy value for where its priced at all trim levels. With standard symmetrical all wheel drive in a compact as well as the optional eye site assist, it was hard to look else where. Mind you I live in an area where winter weather is about 4-6 months of the year. You wont win any drag races but it rides as smooth if not smoother than a full size sedan with the steering control of a sport, even in base/premium/limited levels. Highly recommend!
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