Very energetic and helpful. Very good at follow up. I probably got 10 calls a week checking to see if there was anything else they could do for me. They even called to see if some had called. I ended up not buying the car I looked at. It had more miles on it than I wanted.
I went to Toyota of Grand Rapids knowing what car I wanted and it was a cash purchase, so you can imagine our surprise, when the entire process took 4 hours. We took a short test drive, then discussed terms with the nice sales associate, then we had to wait for our turn for the final step with the finance officer. Even though we were paying cash for our vehicle, we had to wait while others struggled to get financing. When we finally had our turn it took less than 10 mins, but we had to wait almost 3 hours for our turn. It would have been nice if they would have had an express lane for those who didn't need financing.
From the day I purchased my Xterra right to today, picking it up from a collision repair, I have had the best customer service from any dealer I've ever done business with. Quality repair work and bonus surprise to find every inch of the inside of the car cleaned. Wow!! You never see extras like that any more. Sales and Service people are top notch. Waiting room always super clean and stocked with goodies and drinks. I would highly recommend this dealership. I'm very impressed with every aspect of their customer service.
Bought a Mitsubishi Outlander Sport at Gezon Motors and Bill Gezon was wonderful with the sale. My family also purchased vehicles from Bill . The service department is terrific too! I recommend Bill Gezon to my friends if there in the market for a new or used vehicle!
Nancy and I received the best support and experience in purchasing a vehicle @ Gezon Motors. Thanks for oustanding customer service exemplified from Emmy S., Customer Care, Matt R., Sales, Josh B., FInance. Truly excellent employees and valued team members @ Gezon Motors. Special thanks to Matt R., Sales , for listening to our vehicle needs, providing solution's, and outstanding automotive sale's knowledge.
I had the pleasure of working with Alex. I appreciated his straight forward, not pushy sales style. We were easily able to communicate via email so I was set to go as soon as I got to the dealership for a test drive. He showed other options without hesitation.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I went into Elhart Hyundai to get a new vehicle and Junior took great care of me while we were getting me into the vehicle I wanted. Caryn was wonderful as she got me a loan with a great interest rate. I could not be happier. They even followed up to make sure things are good with the new vehicle.
If you want someone that genuinely cares about you and will do anything to insure you get the best deal go to brittany. She has helped in so many ways I'm so happy I made a deal with her for my 2014 Chevy Malibu! Best dealer ever
George and britny were awesome on our purchase of our car. Even the finance lady was superb...they all walked us through everything....and even gave us great pointers on rebuilding our credit. They were caring and very tenitive to us. I highly recommend elhart for your next purchase. You don't find that kind of service anymore....bravo on a job well done.
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
I had slowly been looking for a 4 door Jeep Wrangler. The first dealership didn't answer my emails or respond to a voicemail. On a Saturday, we went in & met Ben Lindemulder. Test drove what I thought I wanted but what they had in stock is not what I wanted. He started looking right away. After getting home, my husband had a few changes to our list, Ben took it in stride. I went the next Saturday and Ben & I worked through options for getting a car in. He had it on Monday and I picked it up. The only wrinkle in that process was the other dealership put them off until late afternoon, and it was a drive for them to go get the jeep. Because it was late, even though it was not their fault, they came up with a plan to take care of me for the late delivery. The staff stayed late to get it ready, and do the paperwork. No grumbling about doing that. After getting it home, I found a little issue, and they were not obligated to take care of the, but they had me bring it back in. I've never had a dealership that works so hard to keep you happy.
After a not so great experience at another dealership, we were pleasantly surprised by the down to earth, no pressure approach we received while working with Bo Moore. We were very specific on what features we were looking for in a Jeep and he took the time to track down a perfect match for us! I would recommend Bo AND Crown Motors to friends and family--and already have!
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