This is the second Volvo I've purchased from Alan Byer motors and have no qualms in recommending his dealership, though I'm not a fan of auto dealers, to anyone! We traded a 2009 S-60 we purchased with the help of Debbie in on a 2016 S-60 - love those S-60's - all except too many bells and whistles for geezers to figure out. Some day my wife and I will figure out how to operate everything in this car. Great place if you're looking for a Volvo!
saw auto on internet, made an appointment, bought.
by Gary Samsel from Cicero NY
November 25, 2018
Saw the car on the internet. Made an appointment to see the vehicle. Met with Patrick and started the buying process. We negotiated back and forth and did arrive at a deal. Picked the car up 2 days later. All is fine. Happy with the SUV. It was a pleasure dealing at Bill Rapp. Again, Patrick did a nice job.
Zack Tesfai was very informative and professional. He has a great personality and very easy to talk to. Once we finished our purchase on a 2018 Rav (which we LOVE), and came to sign papers he put us at ease. As he explained our new vehicle to us, you could tell he definitely was very knowledgeable. Zack was great to work with We rate him as excellent!
No hassle or high pressure sales. Everyone was extremely friendly and helpful. Worked with us to get best monthly payment possible to fit our budget. Ken, our salesman, was very personable and helpful. Adam was great with the financial explanation. A great experience.
Would highly recommend. Dominic was very helpful, courteous, and diligent. We plan on purchasing our next vehicle here as well.
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