Used SUVs for sale near Big Stone Gap, VA

Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice! If youre looking for a hard to find car, save yourself some time. Just call Rick Hill. Tell them what youre looking for. It worked for us. After the sale is made the service team doesnt disappoint either. A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as promised. Plus its been detailed! Whats not to like?

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

My salesperson was Lee Gragg. He was excellent . He went over everything with me and told me to come back any time I had a question. He was patient with me. I could not have asked for a better salesperson. He is a major asset to Toyota of Kingsport.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Honest, approachable sales reps. Easy processs to buy a used car here. Happy with our experience here and would gladly recommend it.

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.

I've had one major issue with this car and it's concerning an air conditioning drain hose. I've had to have it drained and unclogged twice in 5 years. It has spilled water all over my floorboards and shorted out my radio and to me that is a design flaw in the car. I've never had any other car do that to me

They take the time to make sure everything is good with what you want. Nice people and the cars are nice as well! Great place to shop for a car!

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Mr. TONY TUCKER was my salesman, and he couldn't have been more knowledgeable,or nicer! He listened to what I needed..and even read between the lines!!to get my into what I REALLY needed! I would not hesitate to send any of my friends or relatives to Tony. It flowed so smoothly. OH- and I LOVE MY KIA SOUL!!!!(-: Debbie Hunt, Johnson City Tn

I've owned this car for a little over 10 months now, and I thoroughly enjoy it. Some of the things that could use some improvement would be road noise, speakers in the back are almost inaudible, placement of the infotainment screen is kind of odd, and maybe less plastic in the interior. As far as the engine goes and transmission, transmission runs smooth and the engine could use a little more get up and go. Of course I only have the 2.0L. The ride is pretty smooth and I don't feel too many bumps like I did in my Soul.

I think that this was the easiest car buying process that I have ever been involved in. The staff was courteous and professional. The thing that most surprised me was the lack of pressure by the sales staff. They made us feel at home, and quite comfortable . Their attention to customer service was stellar.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

The salesman I dealt with was Jeremy Cooper. He was very professional, knowledgeable, and friendly. The finance person was also knowledgeable and easy to deal with. The process was enjoyable. And I love my car.

First off I would like to say that I am a huge car enthusiast who has owned many different cars in my 60 plus years. My most recent cars have been a 2017 Honda Pilot, 2022 Honda CRV and 2023 Toyota Highlander. The Pilot was nice but the CVT transmission drove me nuts with the way it jerked and shifted. The 2022 CRV was also nice but the electronics and bluetooth connectivity were SOOO bad!! The FWD Highlander with new turbo engine was a huge disappointment. I felt unsafe on curvy two lane roads.....like it didn't feel like it was gripping the road properly. It also had terrible turbo lag that was highly frustrating and dangerous feeling. When I would push it hard to get it going, it would almost skid out once it got going. The wireless apple CarPlay was its best feature but generally speaking the electronics were a nightmare and required a subscription to work best. You had to push multiple things to get to your radio and it was all so poorly designed. I had been having severe buyer remorse with the Highlander and started looking again. I drove a RAV4 and it was too underpowered and buzzy for my liking. Also drove a new Mazda CX-50 but was having a hard time spending the dollars on another new car since I would be losing on the Highlander trade. Long story short, we purchased a 2019 Kia Sportage EX for my college aged daughter in 2021. It was affordable, had good reviews and a longer warranty than everything else. She has loved it!! Turns out we have not needed the warranty even one time in these past two years. Only simple oil changes and tire rotations. She's away this summer so my husband and I have been driving her car periodically. During these drives, I decided I like her car so much, that I traded my Highlander for a certified pre-owned 2020 Sportage SX Turbo! I am SOOO thrilled with my decision!! The build is heavy and solid, visibility is incredible and driving it is SO much FUN! Feels like you're driving a Mercedes or BMW but at an extremely affordable price. The controls are so simple that I've not consulted the manual more than a couple of times. Everything has its own button and, although the car is loaded to the brim with every option you can imagine, it's all so easy to navigate and use. Kia made a winner here and I hope they continue on this path of using quality materials and easy to navigate electronics. If so I will be a loyal Kia fan forever!!

I've really enjoyed working with this dealership. This is the 4th vehicle I've gotten there and I will continue working with them! Everyone is so helpful!

I owned a 2023 Kia Seltos S, color Neptune Blue. I put 72000 miles on it doing UBER. The original tires it came with lasted me 65000 miles. Nothing went wrong other than the horn went out, which Kia fixed for free. It rides SMOOTH. I had TONS of compliments from my riders. They loved the space. It was easy to take HUGE packages and bags in and out and pick up people from airports and bus stations. It's one step down from their Sportage and worth the money. I just upgraded to a 2025. Guess what I bought? Another Seltos. These are amazing vehichles that don't get enough credit. The newer models have mood lighting. They have one touch and you can open the trunk. Some have leather seats and power seats which I now have. Everyone loved the color. So yes, buy a new kia in confidence. They also have Kia Connect now and you can find your car and immobilize it IF IF IF it gets stolen. Kia will go get it for you through their connect app. They also offer to install lojack. Go for it.

I finally found an honest salesperson at this dealership. Spencer Faxon by far went above and beyond for me during this time of being isolated. Everything he said he'd do after the sale, he actually did. He brought the car to me due to the COVID-19. If you find a car there, Please ask for Spencer. You won't regret it

I got mine new in 2021. I've had a few small thing that had to be repaired but nothing major. My Seltos runs well and get good mileage

Got the job done we love our new vehicles very nice helpful friendly A nice dealership will tell every one rick new what he was doing

Had this LT for a year now and it has been very nice. Great gas mileage and seems to get just a touch better on the HWY than reported. Overall a great value and good overall car in the entry level. I would recommend the LT trim as it has the nicer interior but keeps the price point down. It packs a ton of features that you don’t expect from market segment. Also gives you a lot more room than you expect, very comfortable for 4 people with no problems.

Everything I want in a vehicle. I love the interior and the slick look of the overall vehicle itself. Oh can’t forget about all the different options Available on this truck. It has so much to offer!

Great car, terrible dealers and maintenance costs. I have had two GLA vehicles, a 2016 GLA45 AMG and this one a 2018 GLA 250 AWD. I have a love-hate relationship. The car itself is really enjoyable and the 208hp dual clutch drive train is nearly perfect in my mind for sporty but efficient driving. It has good acceleration, little to no lag and I can consistently hit the high 30’s for mileage in the mountains of Colorado. I have gotten 38mpg over a 250 mile trip. It is mid 20’s around town which is good because you need premium gas. The storage areas are small-ish and funky but doable and has two USB ports in the center console with no grooves for the cables but they will pass through. I recommend blind spot detection as a must because the side mirrors have a large blind spot you cannot dial out. The car runs very smoothly, absorbs bumps well and decent sound proofing for this size. The power lift gates, keyless doors on all four doors just touching the handles is perhaps my favorite comfort feature. It drives like a car so if you like high SUV seating positions this is not for you. Air works great, electronics are kind of odd for 2018 so having Apple Car Play is a must in my mind if you are buying used. I really love the car for it’s details, lovely interior and performance and can recommend it to others based on those things. The huge negative for Mercedes is they are hands down the worst dealerships and I interacted with three. They do all the classic dealer tricks and the maintenance costs on a car running perfectly fine will make you bleed. An A service (odd years) was $933.00 and they wisely will not tell you that till you show up. Shop around as another dealer was only about 60% of that. I just replaced a dead battery today and it was $639.00 and done in less than an hour. I would go to an independent shop for half price maintenance unless a warranty item (I have extended/CPO). In the end this makes me give up on Mercedes. Cars are wonderfully engineered and truly enjoyable and look great but dealers and everything associated suck. Yeah, I know there are probably good ones and if you don’t mind a siphon in your wallet and typical dealer tricks then you will love them and they will love you. So, 100% recommend the car and a 100% thumbs down on the dealers. Research yours carefully and if good or if you can go to an independent then jump on the car if you like sporty, elegant and fun.

Very polite folks. Honest and not pushy! Would recommend to anyone. They seemed to actually care about meeting my needs and not just making a sale.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Chevy Trax is the best car ever! I have a dark blue metal flake and it is beautiful. I don't know why people gripe about the motor noise. Trax has no motor noise! Good gas mileage. I love the way it sits up high it's fun to drive. I would never drive anything but my Trax. I recommend Trax to everyone!

We had an enjoyable buying experience with our X3. Our Client Adviser Joe Gross was extremely professional and provided the space necessary to work through the decision-making process. He was prompt and courteous in all discussions and correspondence, and did a great job with the new car orientation. We are pleased with the entire Rick Hill team

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

I just purchased a used car from Rick Hill Imports and it has to be the smoothest and most pleasant buying process I’ve ever had with a dealership. They even dealt with my slow loan approval process through my personal bank, and everything went off without a hitch. A lot of dealers will force all kinds of things you don’t need, manipulate you into paying more than you need to, but I was treated with respect, didn’t feel forced into any decisions, and I’m currently in love with this car. I would recommend anyone shop with these guys. Excellent group of guys and gals.

I have had 5 Navigators and Loved each and everyone , the Navigator fits my life style perfect , it is just me and my wife and we use it to move boats, trailers and our everyday needs. The gas mileage is great for the size and power is in matched !

Great overall purchase experience! Recently purchased a CPO Porsche Macan Turbo. Cade and the rest of the team at Rick Hill Imports were very professional with great communications skills. Made the deal by phone including a trade. Drove over 7 hours to get the vehicle that I wanted at a good price. Highly recommend purchasing from this great family dealership.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.