Used compact SUVs for sale near Hillcrest, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

2024 NX 350 F Sport has some great options I didn't know I'd ever need. Being able to customize just about everything is great. The Lexus system itself is easy to use but takes getting used to coming from a 2019 Jeep Compass Sport. Heads-up display, the large display screen is great, although I will say the climate controls are a bit awkward to use. It's easy enough to turn off, but turning it on is another issue. The safety features are awesome, from not being able to open the driver door if traffic is coming from behind to the lane assist, I am super happy with it. The F Sport has some giddy-up that is no joke, there are settings you can utilize; Eco, Normal, Sport, and Sport +. Each one has its advantages and disadvantages, but all are top-notch. The interior has a beautiful, sleek design that screams luxury. The only thing it is missing is the panoramic sunroof I am used to. That being said, I am very happy with my purchase.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I love my crosstrek limited.I only have 2 complaints but it not really the car its my prefrence. I have always had cars that the doors locked automatically when you left it as long as you had the key.The cross trek doesnt have that and it drives me insane.I am forever forgetting to lock it by the door handle or key fob.My second complaint is it has heated everything except the steering wheel.I like that in the winter but other than that its a great car so far.I have only had it a month so Im not sure how it handles in the snow yet.

We had worked with Justin Reid in the past when purchasing a vehicle and were so pleased that we called him again for another one. Despite all the covid restrictions, our experience was great and we were extremely pleased with the way he handled our transaction. Business manager Jim Schaffer also made all the paperwork that is necessary go quickly and smoothly. We will definitely recommend this dealership to our friends.

Great fuel economy, averaging 55+ MPGs most of the time. Interior features are very nice for a vehicle in this price range. Some road noise at higher speeds, but not bad. Android Auto is very nice, but needs to be reconnected at times, which is easy to do.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

The car has been great with one glaring exception. The 2023 Rav 4 navigation system and manuals explaining it are far from easily understood by some of us with advanced degrees and years of experience in writing and interpreting complicated financial documents. The 2023 Nav screen is as much a distraction as driving while using a mobile phone a highly discouraged practice., perhaps more dangerous. Our 2028 Rav 4's Nav system and manual were easily understood. intuitively structured and easily used during our drives and with a safe screen. Somehow the 2023 version escaped those virtuous characteristics and is one that has made me start to consider trading our 2023 in after 7 months.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

READ PLEASE I love my Terrain. DO NOT get the 1.5 L. My engine has barely made it over 100,000 I have had $6k of repairs in less than a year. Things keep going wrong now. I had NO issues before. Catalytic converter went out 75-85k miles. My turbo was just replaced. Just beware of this type of engine… every mechanic that worked on it shared this is not uncommon for this type. I would definitely get another terrain but not the 1.5!

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Two representatives from the dealership were quick to respond and were willing to help in any way they could.

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Great experience with Dwight Pearson. Very nice, not pushy, helped out a lot looking for the right vehicle & was successful!

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

I have owned 3 Chevy equinox and I like the way it looks and handles. It is a great family vehicle and very comfortable and safe. All 3 of my Equinox were the Premier class well worth the extra money and more features.

My 15 year old car finally met its demise and put me in a position where I needed a dependable vehicle fast. Enter Alisa at Rock River Kia. She was so friendly and very helpful in helping me stick within my budget and found exactly what I was looking for. I purchased a 2017 Kia Forte on May 22, 2017 and I absolutely love it. The car buying process was so much easier and less stressful this time. I would highly recommend anyone looking for a new or used vehicle to check out the selection and quality of products and service at Rock River Kia.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

Absolutely love purchasing this car I love the interior and how it drives and love the color of it it’s my dream car very satisfied

I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

Gavin was amazing. He knew what I was looking for in a vehicle and didn?t stop looking until he found the best vehicle for me. This is the second time I have worked with Gavin when buying a vehicle and I highly recommend him. He will always be my go to salesman when I am looking to purchase a vehicle!

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

This was my second time buying a car, and my first time going alone since I'm 19 and had only gone with a parent before. I was definitely a little nervous going in, but once I met Terry I felt like I had nothing to worry about! He was super duper helpful and was kind enough to make sure to explain everything to me in a way I'd understand, and I ended up purchasing a beautiful 2017 Jeep Renegade Sport! Couldn't have asked for a better dealership or a better experience!

I want people to know what a great buying experience I had at this dealership. I contacted 4 dealerships about 4 different cars, and Yassin F. was the only one that contacted me by phone, instead of a "canned" email. Yassin was so helpful and ran all over this large dealership (in the rain) to make sure things were just right. I would use Yassin again 100%. I hope he sells, sells, sells until all realize he is a role model. Shout out to Adam who answered my million questions!

excellent service Joe worked with my third party warranty company to get the repairs covered i really appreciated all he did for us i am very gratefully for all of the employees hard work.

This is my 2nd XC40 and it is one of the most perfect cars but its by no means cheap. The car can be as loaded as its bigger brother, except for heads up display. They all use the same engines, with the exception of turbo types, and bi-turbo options. All Volvos are moving to mild hybrid as standard and all 2023 XC40's are now mild hybrids. The XC40 is nimble, loaded and well designed. It has just about every feature including all wheel drive, Google auto, panoramic sunroof, power tail gate, and leather seats, redesigned for 2023. It is stylish, detailed and not meant to feel like the entry model. In fact, it can cost more than its bigger brother the XC60! Driving it is a pleasure as it is preppy and confident.

Pats speciality is personal service. His vehicles are of the highest quality. We have been extremely pleased with every car we have purchased from him

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

Great experience with Schimmer! Erin Lauer was quick to respond to my requests, every time! Will definitely consider them for my next purchase.

This car met my HAVE TO HAVE LIST and more. My previous car was a MKX. This car is peppier and doesn't drive as heavy as the mkx. Although it is slightly smaller I haven't noticed it. The electronics are very user friendly. Only thing missing was Matthew McConaughey in the driver's seat. I would have paid more for that model.

These guys have old fashioned integrity. Great to work with and honest prices. Always a great selection of nice clean cars to choose from. Respectfully R. Pilz

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

driving now 1 1/2 years. still love it. 59,000 mi. rec. chang rear end oil. mine had broken bits of gear. much better now. leaks from windsheld area, gotta work on that. overall still jeep'n--- please stop putting ducks on my jeep