Used compact SUVs for sale near Hillcrest, IL

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

We had purchased a vehicle last Saturday. Did not pick it up because it had a check engine light on. They were going to fix. But it had a bigger problem and the told us. So we got all are deposits back. Very honest dealer. Could have just sold it to us. Ron was the salesman

This is an update. I have reached the 127,000-mile range, and in the last year, I have replaced the transmission ($ 2,000 including labor), radiator, CV joints, and front shock absorbers ($ 2,500). The exterior paint on the engine bonnet and the roof has faded considerably, and the weather strips on all windows need to be replaced. Still, it's a lot cheaper to do the repairs than to buy an overpriced used vehicle or get into a new one.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

Love my new crosstrek! My Impreza was great too but the Crosstrek is more my style! I’ll return to Subaru when I’m ready for a new car!

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

I purchased this Jeep brand new in 2012 as a 2013 Model, I have since put 150,000 miles on. It is a Jeep and can get a little uncomfortable on long highway drives. I took this on a 3 week coast to coast road trip across the US I would know. It does a great job towing my 20foot i/o boat to and from the lake, but wouldn't recommend long trips with that much to tow. Maintenance has been astonishingly low, the only things I needed was regular oil changes, brakes, and a radiator leak that was covered under warranty. This is one of the best all around vehicles, top down cruising in the summer and 4x4 for the snowy PA winters.

Two representatives from the dealership were quick to respond and were willing to help in any way they could.

I love my crosstrek limited.I only have 2 complaints but it not really the car its my prefrence. I have always had cars that the doors locked automatically when you left it as long as you had the key.The cross trek doesnt have that and it drives me insane.I am forever forgetting to lock it by the door handle or key fob.My second complaint is it has heated everything except the steering wheel.I like that in the winter but other than that its a great car so far.I have only had it a month so Im not sure how it handles in the snow yet.

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

Going into my one year anniversary with my 2023 CR-V Hybrid Touring and is still performing like is brand new. It's very quiet and it's giving me like 40 miles per gallon. I had a 2021 hybrid RAV4 and I am glad I traded in for my CR-V Hybrid. I really recommend the new CR-V Hybrid.

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

Got our Sport Touring in May. Love it so far. Very comfortable, averaging around 40 mpg. Roomy back seat for seniors. Great on Interstate or around town

I bought the 2025 Crosstrek even though the gas mileage wasn't great and I am glad I did. While sticker said to expect 28-31 miles per gallon, I am getting 32-35 on the highway and definitely more than 28 in stop and go traffic. It is also a good car for older drivers like me. I didn't realize I was often outside my lane. The lane departure function has improved my driving. The Crosstrek also has a large screen for maps and apple car play, so I am not looking down to navigate. I highly recommend this car for older drivers who need the safety features and don't drive enough to make a hybrid worth the extra money.

My first car from an auto manufacturer in Japan. I really like everything about it! It's brand new - so no problems. The only thing I wish was better is that the computer takes a very long time to boot up. It's not instant when you start the car. Sometimes I have to wait to turn on the AC and other features.

Have bought multiple vehicles over the years from this dealership. Will continue to do so. Quality used vehicles.

I did a Long term test on the Suzuki XL7 it did good not bad for a SUV it .3.6 v6 did good we put 151 532 miles on it andthe Suzuki XL7 did really good in the winter and it did good the summer andi say it did better then the Chevrolet Equinox that did Long term test drive

1st time in a Subaru so far so good only problem no sure how a long drive will go no arm rest that are comfortable on either door or center console looking into after market foam rest to make long trips comfortable!! Only had the car a month now but so far so good avg about 28 mpg !!

My entire family are totally thrilled buying cars from Gary Mauerman. That guy is the Very Best. Should be called " MAUERMANS SPEEDWAY "

2018 2.0T AWD with 172k miles on it and it is going STRONG. Bought it used with 31k miles. Zero major issues but I've maintained it religiously, oil and transmission oil changed regularly. Spark plugs and coils had to be switched out at 130k miles but that's expected. Transmission is running strong and still sounds as great as the day I bought it.

Daniel was amazing at helping me buy my first car! This place is amazingly helpful and I will be back once I want a new car!!

We love our new Subaru car… Subaru Crosstrek Hybrid. The process was challenging. Chris Baird worked with us every step of the way. When we felt unsure, he didn’t hesitate to present any option we were interested in. Chris would define the pros for us on each model. Subaru was right on target with trade in value. We were able to do all our business in one place…the Subaru dealers. We have never had a Hybrid car. Chris was so patience informing us of all details. He also spent, as much time as we needed, going over features of our car. We were very comfortable and happy with our new car. Chris is awesome at his job. He is truly an asset to the Subaru dealers. We do want to comment on how friendly everyone was to us. It has been a wonderful experience. Thank you for a meaningful and knowledgeable experience. Sincerely, Tom and Joanne Colgan