Used compact SUVs for sale near Rapids, NY

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

This review is for a 2.0 turbo AWD Equinox Premier that I bought new six years ago and put 95,000 miles on. Sadly, this 252 HP engine was discontinued shortly after I bought it. Only maintenance in its life were infrequent car washes, twelve oil changes, twelve tire rotations, four new tires at 66,000 miles, rear brakes at 72,000 miles, air and cabin filters replaced twice. I’m still on my original battery and original front brakes. It should be noted that I only use 5W-30 Mobil 1 oil and I change the oil myself religiously as the car tells me to, and rotate tires the same week. For disposal, I pour the oil back into the same container that it was purchased in, so I can say without a doubt that the car has never burned (or leaked) a single shot glass of oil in its entire life. I have never reset the odometer since the car left the factory, so I can say that it has averaged 26.2 miles per gallon over its life, terrific given the power that it has, though I will say that almost all of its miles are highway. That also explains why my mileage on my tires and brakes are so good. And I should add a comment on the auto stop/start that so many in here don’t seem to like. I love it.

During these difficult times, looking for cars has become exponentially more difficult. Northtown Auto Group and especially Daniel Witkin our Sales Advisor did an excellent job making us feel comfortable at the dealership along with safely preparing vehicles for us to test drive. My wife and I were undecided between two different vehicle manufacturers and then two Volvo models. Daniel stuck with us through the whole process while maintaining the Covid-19 practices put in place at the dealership.

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

Being a first time Volvo owner, I was VERY impressed by everyone in the service department, especially Marc. The text updates were awesome and overall quick turn around in getting my Volvo fixed. I truly felt taken care of and would highly recommend Northtown Volvo!

This is my 2nd XC40 and it is one of the most perfect cars but its by no means cheap. The car can be as loaded as its bigger brother, except for heads up display. They all use the same engines, with the exception of turbo types, and bi-turbo options. All Volvos are moving to mild hybrid as standard and all 2023 XC40's are now mild hybrids. The XC40 is nimble, loaded and well designed. It has just about every feature including all wheel drive, Google auto, panoramic sunroof, power tail gate, and leather seats, redesigned for 2023. It is stylish, detailed and not meant to feel like the entry model. In fact, it can cost more than its bigger brother the XC60! Driving it is a pleasure as it is preppy and confident.

Alex Greno was very professional and responsive. He is a great job helping me find the perfect car for my needs. I would highly recommend him. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Love this suv however when driving just a half hour the dash screen went black with a message “infotainment system cooling” restarted the car but no change. This had to be a recall but can’t find any info. Poor quality in an expensive car. Service department at dealer won’t answer their phone. Hoping they will call back

So far better experience than West Herr. Hope to make a purchase with Jake soon. Honest and more integrity driven. Also great new facility! Wonderful!!!

Wonderful experience. The dealership was very pleasant and he made sure we got a good deal. We appreciated all the time and patience. Love our car!

We came to Northtown Volvo- where we purchased a S40 in 2006 then our Volvo XC60 in 2010 which we still drive- for said car to have updates done. I walked in the building to find where my husband went and was greeted by Daniel Witkin who directed me to the customer service desk. While there , my husband said lets look at a few cars and we walked into the showroom and Daniel got up and so did a few others- and I said lets go with the guy who first helped me! He was polite, kind, funny and very personable! He was incredibly knowledgable about the product and how this new Volvo would be quite different from the one we currently owned. Went over every nuance with us and went for a ride! 20 minutes later, bought the car! He was very attentive to our questions and never felt rushed or imposing. Was very helpful on every aspect of purchasing, not only the car but the warranties, which lead us to meeting Jason Wiepert. Jason clearly laid out our financial options and took the time to explain what each warranty would cover and the time period of coverage. They worked together like a fine oiled machine. We feel like we did not just buy a wonderful product which we now transport our grandbabies in, but have a friend we can count on to help us enjoy our new car and any issues that come up!!! Thank you Northtown! We appreciate your professionalism and reliability in such a large purchase! Sincerely, Becky & Donald McKeon

Great first experience with a Volvo. We were looking for car that could possibly be a single car that would suit our needs moving into retirement. This car appears to check all the boxes for safety, reliability, economy and luxury. We need a mid dive suv that will give us comfort on longer trips as well as the economy of the smaller 4 cylinder without compromising power as provided by the turbo. The warranty and manufacturers maintenance plan are a benefit as well.

I'm a 18 year loyal Toyota SUV guy and I switched to a new XC60. Lovering Volvo in Nashua were great. Sales Mgr Dan was fantastic. No pressure. This is the nicest & most comfortable car I've owned. Fun to drive & easy on gas. Too new to comment on reliability but its safety systems are impressive. Sound system is next level too. I would highly recommend.

Very unusual SUV for a luxury model. Interior and exterior are well designed and made. There are numerous perks, such as having Google verbally operate many SUV functions. It’s a hybrid with a small battery that collects energy to provide minimal better gas mileage. Moving the steering wheel is manual. Very disturbing for a luxury vehicle. There is no interior mood lighting for night operating. Seat comfort and overall room is more than adequate. It has center steering which I love. Its heads-up display has minimal display options other than speed and directions. Overall, a nice SUV. Just takes some getting used to.

I have it for 3 years runs good keep. Maintenance up on it. It is a good running car. Love it. Smooth running suv. Family car.

Paul took great care of my crv recall situation. Kept my informed on the situation and was very pleasant to deal with.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Salesman was responsive and efficient in a multi car trade for a new vehicle. Overall experience was positive.

Good handling car in all weather. Blind spots in back causes me to pay extra attention to people coming up on my sides. Great mileage if you avoid excessive speed. Quite riding vehicle.

I would like to thank West Herr Honda of Lockport for the excellent customer service I received from the staff when I purchased my second car from them on December 19, 2025. From the moment I met Garrett Wright and told him I was interested in purchasing a 2026 Honda Civic Hybrid as soon as possible, he did everything in his power to make this happen. He was professional yet down-to-earth. He was very patient as he answered all my questions about the features of my new car. I never felt rushed. When he found the exact car in the color I wanted in Canadagua, he made sure that someone drove the car to West Herr of Lockport so that I could have the car sooner. What makes him so extra special was that he went above and beyond when he came in on his day off to make sure all the paperwork was completed so that I could take possession of the car the next day and he did this with a smile on his face. When I sat in the car he once again made sure he explained the features of the car offering to call him if I need any additional help. I am so thankful to Garrett for making the purchase of this new car so much less stressful for me. He gave 100% and was so accommodating to my needs. I would highly recommend Garrett to my family and friends. In fact, my boyfriend was so impressed with Garrett that he got Garrett's information and will call Garrett when the car he is interested in becomes available. West Herr Honda of Lockport is about teamwork. I would also like to thank the Finance Director, Phil Penepent and Jadon Bennet and Matthew Corigliano for getting me the best price on the Vehicle Service Contract and Vehicle Protection saving me money whenever they could. Thank you Garrett Wright and West Herr of Honda for a hassel free buying experience.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

I had an excellent experience working with Garrett Wright at West Herr Honda in Lockport. This was easily the most enjoyable car buying experience I've ever had. Garrett was professional, attentive, and worked with me every step of the way. No pressure, just honest guidance until I drove away happy. The whole team supported the process seamlessly, and they've earned my trust and loyalty. I'll definitely be back for my next vehicle and highly recommend Garrett to anyone looking for their next vehicle.

Going into my one year anniversary with my 2023 CR-V Hybrid Touring and is still performing like is brand new. It's very quiet and it's giving me like 40 miles per gallon. I had a 2021 hybrid RAV4 and I am glad I traded in for my CR-V Hybrid. I really recommend the new CR-V Hybrid.

I always bring my Honda to West Herr for service. I don’t trust anyone else. Service Advisors are always very helpful

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

Always a pleasure to go to Mike Smith GMC/Buick for service on my SUV. Great customer service and you are in and out very fast

Too early to be sure of reliability, but my previous 4 subarus were great. I came here to say how much I like this new purchase, a used '24. Great cruise features. Good power & performance (2.5L) so I'm happy with the CVT. I just love it. They're still a bit lighter and noisier than the outback/legacy versions.

I have purchased about 15 vehicles from dealerships over the years and this was the best by far. Fair price, willing to negotiate trade value, treated me with respect. None of the schanigans the other dealers have pulled in the past.

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

I was in for an inspection and the service was fast. I would recommend this dealership to a friend. The staff was friendly and professional

We purchased the Denali Terrain 2023. The car is great. I have had four knee surgeries and needed a car to get in and out easily and comfort seating. The controls for adjusting the seat just the way you like are great. I am troubled also by back problems and totally love the heated seat when needed. Sometimes I just want to ride around and turn the heat on and adjust seat so my back feels better. The different controls and are numerous. I love the safety control warnings and info with traffic. The screen is fabulous and helps so much. When ever I park I like to drive in and park and then hold on brake put it in reverse so the screen then comes on and shows how I parked. I like the levers in cargo area for putting seats down and also like how flat they sit. Plenty of room. The back seat is roomy even when person in front is back. Enjoy being up higher than a vehicle. I feel I can see more and it also makes me feel safer. The Terrain looks beautiful and love all the chrome in front. The car seems bumpy but not as bad as our last. The roads are in rough shape here. It has a lot of pick-up my husband demonstrated that to me and he wont be doing that again unless it is necessary. It is a turbo 4 cylinder and can not believe the power you feel. All in all Iove the car and getting good mileage. Purchased car from Boucher in Waukesha. They were not pushy. Explained everything in detail and were very fair. Great place to purchase!