New and used 2026 Toyota 4Runner for sale near West Springfield, MA

Nicole Bourassa was amazing to work with. Professional and understanding. Looking forward to working with Nicole again for my next apts.

Michael Berard was helping me with getting a new part for heating/AC do to a mouse problem I am having. I was told I needed to leave the car for 3 days and I would be able to pick up the car on the 4th day before I went to work. Which I did and he called me a couple of times to keep me updated on how things were going. Communication is the key and he kept me in the loop so I could pick her up when I needed to. Greatly appreciate that. Keep up the good work! See you next time.

Brian asked what I was looking for and my decision criteria. The paperwork was fast and they didn't try to sell me a lot of extras.

Nicole Bourassa was extremely attentive to my needs which made a basic car service appointment less of a burden. I will continue using the Lia Toyota service department as long as they continue hiring workers who care about the customer!

Karen was absolutely great. She had two vehicles for me to try a RAV4 hybrid and a Corolla Cross. Provided a lot of information about both, wasn’t pushy. I ended up with the Rav4. Super easy process. Was in and out in no time. Pickup day was great too. She ran through a little paperwork, then paired me up with a specialist to run through all the features of the vehicle, even paired my phone for me. A++. I can’t say enough, Karen was great.

I had an excellent experience at Balise Toyota throughout the entire process. I would highly recommend purchasing a car here. Nick was great from the beginning. We stopped in to test drive the Rav 4 and within 15 minutes we were out on the road! Nick was fantastic start to finish in helping us acquire the proper insurance and banking documents that we needed to purchase the car. He was there at the end to congratulate us and send us on our way. 5 stars! The pick up process was excellent and exceeded our expectations. I love that Balise provided someone to talk us through the features of our vehicle before just letting us drive off to figure it out on our own. Nate was fantastic in doing this. Very calm and thorough. I did not feel rushed. He got my phone connected with apple play, which is super cool! He showed me how all that stuff worked and he answered all of my questions. I love that if I have any future questions about the car or the technology that I can check in without feeling like I am bothering someone. Good vibes!! 5 stars! I love the new car. My first ever new car purchase at age 53 and am super psyched to have joined the Balise Toyota family!! Thank you for your commitment to good service, it shines through in your employees! Dawn Premo

Very friendly professional team ..no preasure at all very helpful a total pleasure to work with.Would send famliy and friends to them .

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

My experience at Lia was excellent thanks to the assistance of Nicole Bourassa who kept me informed throughout the process.

I recently traded in my 2014 Camry for a 2022 Subaru. I had help with it all from Amir Willoughby. He is friendly, patient and knowledgeable. From my experience, I would definitely recommend him if you are shopping for a vehicle.