Used Toyota Highlander for sale near Madison, WI

This is the 4th car I bought from an excellent sales guy Charlie. Its so nice to just get what I want for a great deal. Just pick up the phone and call Charlie and he has everything ready to go no waiting. I know he has what it takes to get things done in a rapid pace. Thanks again Charlie ! You did it again!!

The transmission failed at 112,000 miles and it costs me $8500 to repair. I expect Toyota Highlander transmission would last at least 200,000 miles but I found out that the transmission is not made in Japan like my old Highlander, but it was made in the USA. People who buy Toyota expect major components such as engine, transmission, are made in Japan with zero defects, but when major components are made in the USA, quality suffers.

Absolutely amazing dealership. I will keep coming back for all my car needs and services. They treat me like a person not like the other one on the west side.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Starting the process for looking for a new to us van and CarMax was one of our stops. They had one we were really interested in, but between trade-in value and non-negotiable pricing (which we knew in advance) we realized it wouldn't fit our price range. Ryan was responsive, but not oppressive.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Great experience at Kunes! The staff were friendly, helpful, and never pushy. The whole process was quick, easy, and transparent. Drove away feeling confident and happy with my new car! Highly recommend.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

We had such a great experience with this dealership we were able to successfully secure a great deal! They are so friendly and welcoming. We had Stef LeBaron who is bilingual and able to communicate with us in English and Spanish!

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Zach Lange and Griffin Ford Lincoln management did a fantastic job on helping me and my family find the perfect vehicle with a little down payment. I had bad credit and am impressed by how good they were i am now driving a very nice ford Fusion and my family has a safe reliable car. Deet

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

So far above and beyond what I could have expected or even hoped! Before I was able to drive my new purchase home, Legacy Auto wanted to, as is their practice, go through every inch of the car replacing everything that seemed in need of being replaced, regardless of whether an actual safety issue or not as might come out of a cursory safety inspection. I wasn't surprised yet I was a little disappointed that it would take a while for their shop to get my car in for the inspection and corrections, primarily because my insurance company could not cover my rental car for as long as it would take but, Legacy Auto provided a loaner so I at least had a car to drive away with and use until mine was ready. That though turned out the be the least of the professionalism in the service they provided as the cost out of their pocket that they put in for parts alone for issues they dealt with, far beyond any safety concerns, was 10% of the agreed-to price in the first place! They put in 10% of the price of the car AFTER I had already paid for it. In any other dealership I have experience with the best I could have expected is a legally required safety inspection and a detailing of the body and interior. I had to drive about 45 minutes to reach Legacy Auto but the time and effort was more than worth it!

Big shout to Jacob Sanchez to help me make smooth purchase on 2-21-24. I love new ride can’t wait for family road trips and loving how spacious it is.. thank you Jacob and Hendrick for making this possible for me :)

I worked with Keagen Strabley on a car purchase from out of state. He sent pictures/videos and talked/text to get the deal done. He even arranged delivery because I was traveling and couldn’t get to the store. Great communication and super excited about my car!

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Out of town my breaks went out, after aging them replaced at a different dealership. This dealership was the closest to my location. They were able to fine the part and repair the damage hose. Which my exteded warranty did not cover . But still good service. The only thing is that some went through my glove box pulled just about everything out and left it I. The front set. So disappointed

Just got my 5th RAV Premium hybrid from East Towne Toyota ( had Corolla and Camrys in the past since 1977) Love working with past and present staff: Sam and Ben Lancaster, Gary Cooper, Tashi (5 stars), Andrea Bagley ( 5 stars also) Joel, Jonathan, Rudy ( 5 stars too) and your courtesy drivers like Mike. Even the parts sales team! Regrets if I missed anyone You have good coffee too. Hope I can be around long enough to buy many more quality vehicles going forward. Thanks Toyota ( the Toyota Way - I have that book)

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

My expetience was positive from start to finish. From my salesmsn Chris to the manager John, i was treated with respect, and felt they genuinely cared about finding the right car for me.

I had an amazing experience searching for my new car! This Carmax has great customer service and salesmen!

I bought a car and Jean helped me. He is very friendly and explained everything and very patient with me not speaking well English. Dana is great also. She understands my situation and tried her very best to help me get my new car. I want to say thank you for their help. I recommended few of my friends to go to them. And they are very happy and got what they wanted. Great services! I can never says thank you enough for both.

This was my second time purchasing a vehicle through Carmax. My first time, three years ago, was for myself purchasing and exact vehicle I wanted. I called ahead, was able to work through what I wanted, and re-directed to another location that had the exact vehicle I was looking for. No hassling about buying something from their specific location. Great customer service, the car was in excellent condition (as confirmed by the Volvo dealership I had it serviced at subsequently). I still have and love that car. My most recent experience was at Carmax in Madison, WI. I have been searching for a well-maintained used vehicle for my newly-licensed teen. With the used car market spiking, I've been monitoring my searches for months. The perfect vehicle (with everything both my teen wanted and I required from a safety perspective) popped up in New York. For a reasonable fee they were able to put the vehicle on hold and transfer it to my local dealership in WI. I was able to do the financing over the phone in advance of the vehicle's arrival. Once it arrived, I was notified and an appointment set to test drive. The car was exactly as described, in good condition and no hassling or negotiations needed. The prices are reasonable based on current market conditions with a set margin built in. The financing is a little on the high side, but they provide a 3 day window to bring in a check from your own lender so it makes it easy to balance the rate vs convenience (and GAP coverage). I had one issue with the vehicle after getting it home. I contacted the dealership and it was addressed within a half hour. I am absolutely happy with both my experiences at Carmax and would (and have) recommend them for your next vehicle.

My 2021 highlander L I paid $27k @ 44k miles ih for it after 2 years taking it through ell & adding 50k miles (92k miles currently) im impressed by its 300 hp 3.4L engine but learned how important changing all fluild begor it starts to making noise and problems. I think as long as you change all fluids at by or before 90 k miles as milage it will continue to goFor 300,000 miles crossed finger . The dealer offered me 19k to trade in at this stage. Toyota value unmatched. I want the new twin turbo 3.5 they just added

Friendly and accommodating. Our salesman was Jeff Schultz and he was helpful and answered our questions. The car had been cleaned up great and what needed fixing was done. Our first purchase of a used car and it was 5 star!!

I have buy this 2005 Toyota highlander in October 2017 after 8 years it has 199 thousand mileage I take this car to Indiana Michigan and Chicago and I buy this car in Columbus ohio

Kay did a great job - scheduling - complete service - and very timely. I'm totally impressed with every aspect of their service facilities. A job very well done!!

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

Traveling from out of state and had TPM light that would not go out even after inflating all my tires. I stopped by and had one of the best service experiences in all of my years driving Toyotas! Bob (and AJ) jumped right in - explaining to me that there is tire pressure monitoring on the full time spare and then instructing me on how to (best yet, showing me how to) lower the spare from the chain under the vehicle and then demonstrating how the jack and tools work - hopefully I will never need them but great that their customer care is such a high level to make sure I had the information. All of it with a smile and great interaction between the entire service crew. Great culture at East Madison Toyota! Thanks again for Wisconsinites helping this Minnesota guy ;-)

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Gary Frederick gave us stellar customer service when we purchased our Corolla Crossover! Thanks Gary!

All-round is a very comfortable and reliable car which is good for commute, transportation and having fun with ur family with space for cargo and people

Overall experience was o.k., we bought a $60k nearly new car, and had it shipped, the car arrived on the transport with less than 1/8 tank of fuel which we thought was a little crappy, the interior was dirty and had scrapes on the kick panels even after we specifically asked about that area over the phone.