Great buy and good service!!! I bought a 2013 BMW 328i sedan. I stopped by with my husband and just couldn't walk away from the awesome deal they gave me . Thanks to Doug the owner, Farrell the sales manager, Heather finance manager and Izzy awesome salesperson!
I live in New Jersey but was able to find the car I wanted through cars.com. I had a great experience dealing with Santa Barbara Auto Group. I dealt with CJ, who was very responsive. I would definitely recommend this dealer to anyone looking for a new car.
The fuel filler door had become non operable, meaning it wouldn't positively closed when pushed shut. Grant, an excellent "Write-Up" tech, looked at my truck, looked up and ordered the part, scheduled me for a service appointment for first thing Thursday Morning. His tech did an excellent repair, also fixed the adjustable steering column which the adjustment lever had come loose at the same time. I was in and out in just about an hour. It was expensive, $212.,,but the truck functions like new again
Great professional and thorough service every time!
by bigpapa4640 from DealerRater.com
November 20, 2018
From the courtesty driver to the services completed, I have been satisfied every visit. I have owned my Lexus IS300 since 2002 and had it serviced by the dealer. I truely believe using factory parts and service keep you investment running GREAT! We have 130,000 miles on our car and it still runs like a champ! Thank You DCH of SB!!
New car shopping experience supposed to be painful. Well not true if you are dealing with DCH Lexus of Santa Barbara. I was shopping for a 2019 ES online, in addition to the Santa Barbara dealership, I was in contact with 3 other Lexus dealers at the same time, plus drive testing other brands of cars. Ms. Robin Tidd the online sales at Santa Barbara made the decision process easy. I was sold on the 2019 ES from the beginning. It was just trying to figure out what package and options was available and where was the best price. Robin helped me navigate through the decision process and found the car I was looking for. She was very professional and helpful in finding the perfect car with the colors, package and options I wanted. I negotiated the price online with her and was given a fair price below the dealer???s invoice. When I got to the dealership the car was prepped and ready for me. The general manager Alex Ayyoub was very pleasant to deal with. No pressure at all. What got negotiated online was finalized. No extra cost or unexpected fees. He went over all the paperwork details with me, I signed the contract and I was out of their with a new Lexus in no time. I highly recommend Lexus of Santa Barbara if you are in the market for new car. It was worth the drive.
My experience with your dealership and personnel (Mike and manager Jim). goes beyond a 5). Mike the salesman was simply terrific , very professional and understood my needs, applied no pressure and left the final decision with me and my wife. Mike was patient and answered all my questions and offered his assistance in any follow up services. Mike is very well versed in your Lexus product.
I have just leased my 5th Lexus SUV in 15 years from this dealership and cannot recommend them enough. Their professionalism is excellent and they treat their customers like family. The service department is always responsive as well. This dealership deserves its reputation and your business and Lexus is the most reliable and maintenance free car I???ve ever had.
I have owned my first Lexus for two years. I've been very happy with the car and service I receive at this Santa Barbara car dealership. The employees are professional and courtesy. I highly recommend this Lexus dealership.
My son's recent car purchase at the Santa Barbara Auto Group - Acura Dealership went extremely smooth. Our salesman Mike Smith took care of everything for him and his first car purchase after graduating from college. He even held the car for him while he waited for his credit union loan to go through. I cannot thank him enough. We had a terrible experience with another out of town dealership and were so glad to be able to find a car and purchase it in our hometown. There are a lot of unethical used car sales people out there, but Mike is not one of them. He made sure that a young novice auto purchaser understood the process from beginning to end. Once he brought the check in, it took about 30 minutes to finalize the entire purchase. Mike has even checked in with us a couple of times since our purchase to make sure everything is still fine.
I just bought my 4th Lexus! Excellent sales and service
by kschafer from DealerRater.com
October 18, 2018
Since moving to the Central Coast this Santa Barbara Lexus dealership has felt like home. They are professional, service-oriented and have made purchasing a new automobile a breeze. I give them my highest recommendation!
The sales staff and sales manager were extremely helpful I called from out of town they held the truck we ended up buying it purchasing from Toyota of Santa Barbara was an absolute hasslefree experience would totally recommend them to anyone. My wife and I tried purchasing a vehicle at two other Toyota dealerships and it was very unprofessional and robotic feeling Toyota of Santa Barbara absolutely gets it there's more than one car out there for everybody you have to satisfy the customer not the salesman
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