Wow! From first contact/inquiry to final sale, this dealership is simply AMAZINGGGGG!!! Deondre was my salesman & he was nothing short of PHENOMENAL!!!! If you’re in the market for a vehicle & don’t come here, you’ve done yourself a grave injustice! Clint, Audrea & Eric, your hospitality and personal touches to my experience were out-of-this world appreciated! I’ve dealt with dealerships in the past & they all fall in comparison to this one! I drove 1.5 hours and was greeted like I was family! And once I made my decision they actually said “welcome to our family”! I never once felt pushed, rushed or swayed. I felt appreciated & cared for! I’ll NEVER give my business to anyone else! This place & staff deserve more than 5 stars but that’s all Facebook will allow me to give. Superb! Thanks so much!!
I bought a used 2013 Chevy Volt from Wilmington Auto Center about a month ago and so far everything has been great. The salespeople were polite, not pushy and wiling to negotiate a little on price. They also gave me a decent offer for my trade in.
My experience was only over the phone. I contacted the dealer about a used car in which I was interested. Eric called me right away with specifics about the car. He was courteous & professional. He kept his word, also by calling me the next day as promised, with the bad news that the car had been sold the previous evening. I will turn to them again, as I am still looking! Thanks Eric!
Buying a used car can be a very painful experience, but not at Wilmington Auto Sales. They were so straight forward and honest and made a difficult process very easy. This was from start to finish. I got a used car for my son and he is absolutely thrilled with the car! Thank you Brad!
by ricardo from pakmail of miami & coral gables from miami, fl
March 27, 2015
We just purchased a commercial van from this dealer and we can highly recommend them to everyone. I came from Miami because of the competitive price and customer service. Tyler Hodge, the salesperson even drove to Columbus to pick me up at the airport and test drive the van. They help me test everything on it and we ended up upgrading it to one that was in better shape. the price was very good, customer service was amazing!! try getting someone in Miami to drive to another city to buy a vehicle, good luck with that!!! Everyone one was quite helpful, friendly and knowledgeable during the process... I even got a thank you card in the mail a few days later, and by the way I got offered 2K more for the van by a client, but no sale... thanks, I love it..The entire experience made the long, long drive back to Miami well worth it.. I will buy another vehicle from them in a second...
My son was ready for a new truck. He did his homework, had a good idea of what he could expect from his current one and what, in the ballpark anyway, his new one would cost. He and I went on this adventure on the Internet to find the right truck for the right price, just like any of us would do. We ran across some shady squirrels out there...didn't actually have the truck they advertised, come in and drive it and we'll talk, etc.
Then we happened on Crowe Motors here on cars.com. They had a truck that met our specs and was priced close to where we needed to be. We dealt with them via email and over the phone and everything was a go from the word go. They accommodated my son's special requests on the new truck and made the entire transaction smooth, easy and well, great.
I don't have a connection to Crowe, wouldn't have found them or even considered them until I landed on cars.com. They shot straight with me, presented honest deals and we walked away happy. I recommend working with the team at Crowe Motors. You won't be disappointed.
by HappyCustomer from Washington Court House, Ohio
December 14, 2016
Definitely will not go anywhere else. Not only was the buying process extremely plesent. I honestly trusted my salesman, James, and all the other staff during the process. I wasn't looking forward to new car shopping experience, but that quickly changed. Now, I love their service department. Scheduling is quick and easy, their customer service is great as well. If you want to feel truly valued as a customer all the way around and not just another sale, this is the place to go. Definitely will be back and telling everyone I know.
We bought a used truck last a year and was extremely happy with the vehicle. James Reese was the salesman and he was very knowledgeable and helped pick the truck right for us. We were back this week to hunt for another vehicle and James again helped us. The Whole staff are very good.
My husband and I recently purchased a new diesel cruze from Gusweiler GM/Toyota Center. Max Hughes and Rick Fagen were excellent to work with and went out of their way to find what we were looking for. Purchasing a new vehicle of any kind can be an overwhelming task but Max made us feel very comfortable and worked with my difficult husband to find exactly what was perfect for our family. Very satisfied with our experience and highly recommend this dealer. All salesmen are friendly and professional to deal with . Thanks again.
They made us feel comfortable buying our car here. The first time we came down to look at cars we were really impressed with the information they gave us. Nick is a good man--took a lot of time with us and didn't pressure us to buy. We left without purchasing and he called to follow up. We ended up buying our Malibu here on the next visit and love it.
very clean dealership I was greeted with a smile as soon as I walked through the door! the guys at Mt Orab Ford are great!
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