Test drove the CHR and fell in love instantly. Best experience overall from beginning to end. This was my first time driving a Toyota. So happy we made this our first stop. Would highly recommend North Park Toyota!
Fred was very helpful on my last visit. He pointed out a problem with my 2009 4Runner while up on the rack. When I mentioned that the problem sounded very familiar he looked up my history and found that this problem was corrected 10 months ago. He offered to order the part, schedule an appointment and explained it would be covered under warranty. I appreciated the time he took to follow up on this very expensive correction.
I went in not really knowing what car to get. The staff made sure they understood what I was looking for and gave me options. I really liked that he was patient and didn???t pressure me into anything I wasn???t sure of.
I had a very pleasant experience at Fernandez. Julian, the salesman, was knowledgeable about the car I bought, although not a Honda. Oscar, in finance, was very informative and nice.
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