Used 2021 Volkswagen Jetta for sale near Chagrin Falls, OH

The wheel locks for my car and gotten lost at some point while they worked on the car in the past. I was going to do some maintenance myself and discovered this. Drove in without an appt and they were able to use their master key set to get the locking lugs off and normal lugs on, no charge

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

I was in the market for a Honda Type R for a couple months, pretty hard to find, but Marhofer Hyundai had a red one. The dealership was extremely friendly, zero pressure, really put you at ease. Mike Baldwin asked what car I was looking for and when I told him the Type R, he said let’s go grab the keys. After talking for about 5 mins, he handed me the keys and said go take it for a drive where ever you want, let me know how it was when you get back. That was a first for me (this is the 7th car I’ve purchased in my life), especially for the type of car it was, I was kinda shocked. The car was beautiful. 2 days later I purchased the car and have loved it ever since. I had zero pressure, no spamming of phone calls after my visit or texts, no stress. They also texted me a week later to ask how it’s been. Again, that also has never happened to me. 5 out of 5 stars, would 1000% recommend. Look for Mike when you go

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

I bought a 21 SEL Premium with 5k miles on it. Has fully digital dashboard display which is awesome because it's fully customizable, and you can even use the entire screen to display a map which shows local businesses as you drive near them. This vehicle also has Beats by Dre which I find terribly disappointing. My 2012 Toyota Camry had a JBL sound system which was 3 times better than this system. It also (at times) creates a bass thump when I make a call while listening to the radio which is irritating. The other issue that has me bummed was the cruise control system would fail half the time. I just got it fixed yesterday but time will tell as I've only engaged it once since dealership fixed it. The cabin feels very comfortable and is quiet on the road. The lane departure assist and assisted cruise control are impressive features that most will appreciate. Steering wheel controls are also nice features.

I have owned 2 VW Jetta's both FANTASTIC dependable automobiles. The 2021 Jetta is such a pleasure to drive with its roomy interior and superb handling. It's fabulous gas milage of 40 highway/ 30 mpg city driving, the 1.4 L Turbo charged engine makes it a peppy car. The lane change assist on the side mirrors is quite a plus. It's a beautiful automobile inside and out. The full color touch screen has Blue tooth, Android Auto, Apple Car Play even a USB port. Has a great back-up camera, anti-lock brakes, multi-control steering wheel, keyless entry just to name a few of the cars features. What more could you want in a car? I have NEVER had a issue with either of my Jetta's. You will look forward to driving this automobile. Factory warranty because its such a well built automobile. It was very affordable for such a great car with features normally found on much more expensive automobiles.

Most honest and easiest to work with dealership I’ve heard of. I recently purchased a used car with the help of salesman Mark and it was a stark contrast to my previous experiences with car dealerships. Mark was extremely accommodating and responsive. I am out of state so Mark facetimed me and took the car to a local mechanic for a prepurchase inspection for me. Mark even picked me up from the airport when I flew in to pick up my vehicle. The financing manager, Anthony, was also great in this process. Highly recommend this dealership, honest guys.

I am very happy with my purchase! Hard to find a sedan with a manual transmission that still has all the bells and whistles these days.

This is the second time I have purchased a vehicle from Don Sitts automotive and just like before the entire experience was excellent. I inquired about a vehicle last Tuesday online and was quickly responded to from sales agent Todd. My questions were quickly answered as he confirmed the cars I inquired about were available. I advised Todd of my availability for Wednesday and was very accommodating. I test drove the vehicle I thought I wasn’t going to get and I was unsure. Todd then showed me the second vehicle I inquired about the next day (Thursday). The entire time Todd was very patient and professional! At no point did I ever feel rushed or being pursued to purchase a car. Ultimately I selected my vehicle a one owner extremely well taken care of 2022 Ford F-150. Just like my previous purchase 3 years ago, the vehicle selection at Don Sitts is always top notch. You can tell the dealership pays great attention to the vehicles they purchase to sell. Thanks again Todd for a great experience at Don Sitts Deaiership. Tom S.

Had a great experience buy my car staff was friendly, financing was very simple. Thank you for your help

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

Everyone was so nice and friendly, especially Mike, Kristy, and Terry. They were amazing at what they do and helpful with everything they did. 10/10 would recommend again <3

This second car purchased with Kristy Tomcho at Ken Ganley North Olmsted. She finds answers to all questions and leads the process very well. Its nice to have someone to help who is very good at their job.

This car dealership is not your typical dealership. It was weird, in a good way. People were friendly and smiling and no pressure to buy. They even had a cookout on Saturday for customers.