Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future
Unlike other dealerships who don???t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No hassle not pushy, but overall good service. Rafael Gaona was the best salesman. He got me a great deal on my truck. I would definitely recommend you to go visit these guys. Thanks for the great service and professionalism.
I love Southwest Kia! Best experience ever with a dealership. My sales rep Fernando Silva wa so nice and personable, I felt like we had known him forever. The team at Southwest Kia did everything in there power to get me what I wanted and needed. I love my new Sedona.
Jonathan presented himself humble, appreciative, and courteous when it came to me buying my 1st new car in 4 years. I honestly believe that the continuity that is in place will set a precedent for future car buyers to keep coming back to Southwest Kia! Shout out to Bill Dickason!!!!!!
This is my second purchase of a Kia. Each time the experience has been favorable. They worked for my trade in and I drove away with a 2019 Kia Forte. The process was easy and love the sales and service team!
I truly enjoyed my experience here at Southwest Kia of Dallas. My experience was made because of Amir, A.B., Mustafa, as well as the finance manager. I was fellow car salesman at a highly rated dealership, and I know how long this process can take. Also I know how hectic things can be, but sure enough Southwest Kia of Dallas was without a doubt the best dealership that I have ever been to. Most of the time when you buy a car you spend most of your day there, but I was in and out within 1 hour and minutes. I personally owe a HUGE THANKS to all of the men above. Without them I would not be here today with my beautiful new vehicle. If you are looking for a vehicle I wouldn't go anywhere else, but Southwest Kia of Dallas.
Buying a car can be a long drawn out process. Billy and Julian made it as quick and painless as they could. This car was for my daughter who's a student at Texas State in San Marcos. The dealership provided an appraisal/offer for my trade-in site unseen and then delivered the new Cherokee to my daughter and drove back my trade. Most convenient purchase I've ever experienced. I will definitely purchase from them again.
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