Mat Piner was a very kind and personable sales man
by Theresa from Milton De
November 20, 2018
Over all experience with Mat and Ray was great The GM of sales not so good
Thought was at a party in the sales room when trying to finish the deal with Ray
Mat was great through it all him and Ray apologized many time for the bad experience I had with GM of sales
Thank You Mat for being so kind and understanding Recommend the dealer not the GM of sales
Very informative group of sales people.....friendly and "laid back", alot of nice cars on their lot with low MILES as well... You can always tell alot about a dealership not just from inside but from the OUTSIDE(CAR LOT) ALSO!!HAPPY CAR SHOPPING Y'ALL
I purchased a vehicle this summer from ES Motors. The price was right, customer service was good. However, I was told the vehicle has been serviced and two outstanding recalls had been taken care of. I was also told the oil had been changed. After getting home I checked the fluid levels and found all the levels were low. The engine coolant was very low. I did not see any coolant in the overflow reservoir. The oil level was a half quart low so I'm not sure if the oil actually was changed. I checked the manufactures site to confirm the recalls were done. Of course the recalls showed as incomplete. I should have checked closer before purchasing the vehicle and I would have requested it be serviced. I have taken care of the recalls.
The have quality service - very helpful and courteous. Facilities are clean and well maintained. Price is reasonable. Buying process is quick and easy. We will definitely come back if we want another car.
Our buying experience at ES Motors was an all-around good experience. The staff was courteous and hellpful and the entire transaction was easy and without any problems. We would definitely shop there again.
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