The atmosphere at Cupples Auto is one of a kind. Ross is relaxed, honest, and knowledgeable. He selects some great low mileage, affordable vehicles for his lot - it's real diamond in the rough! The process was enjoyable, quick, and easy. Easily the best car buying experience I've ever had. I highly recommend paying Ross and Renee a visit for your next vehicle.
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
Was in need of a new family vehicle. Cupples was recommended by a family member so we decided to take the hour ride and check them out. I am so glad that we did. It was completely hassle free. Ross made sure we had all the information we needed and let us make a decision on our own. We had a car picked out and bought in less than two hours. I couldn’t recommend this place more. Will be buying our next car from them when the time comes.
sexy car, not great in the snow
by No Screen Name from Brooklyn, New York
January 10, 2019
Meh. Looked nice. Fishtailed in the snow. Overall ok. I had a diesel and when there was a gasoline shortage and lines were crazy or there was no gas, I was golden!
Back in the middle of November 2017, our 2003 Xterra was totaled. We wanted to replace it with another Xterra, and found the selection in the area was almost non-existant for what we wanted. Cupples had a 2011 with low mileage (60,000 miles) which seemed to fit the bill. We Travelled almost 2 hours to take a look at it...of course it was a rainy day. Vehicle was as advertised and in really nice shape. Test drove it, got it a little muddy going on a dirt road (hey, it's an Xterra!!) Performed wonderfully, no shakes, shimmys, rattles. We ended up buying the car through Cupples, as his bank met our pre-approved loan for the finance charges. Doing business with Ross really was great, and his wife was as well. This is how car buying should be. Ross even re-washed the vehicle before we left! We HIGHLY recommend doing business with Cupples. We waited a couple of months to write this review because we wanted to "live" with the car for a while.VERY pleased!!
Great car, fun to drive and excellent mpg
by Sab0710 from North Las Vegas
December 26, 2018
It is a great car. It's the TDI model so it's diesel which makes it excellent on mpg which is something like 45 mph on the highway. The Turbo gives it very nice HP with great acceleration when you need it, the SEL model also give this Jetta all the "bells and whistles" love the heated leather seats, dual climate control, back up camera, GPS, moon roof, etc all in all its a very nice car the only Con would the engine is a little louder than id like but really not a problem at all, it is a diesel so the engine sounds like micro semi truck engine .
Service was awesome !
Great customer service !
Returned my call immediately any time i had a question
Thank You !Would always recommend them to anyone ...there waiting room and service area are clean and you dont have to sit in a old runned down stinky chair while waiting for your vehicle to be done like some shops that are just money hungry filty places.
Great reliable car
by kbrian from Vancouver, BC
December 27, 2018
This car has plenty of room, decent on gas, powerful for a compact SUV. The Bluetooth connection is a little annoying; a phone can be paired for calls, but you can't play media through the vehicle's sound system using bluetooth.
I purchased a Truck from these folks last year and recommended them to my Wife, who ended up feeling the same way about this dealership as myself. Mike and his team are very professional, with NO pressure at all. We HIGHLY recommend these folks and will do business with them again in the future. We can't thank you all enough, going over and beyond with the Nissan.
Love this Car!
by Ty’s Mom from Sebring, FL
December 5, 2018
If there was one thing i wasn’t sure about it was the black wheels instead of fancier chrome ones. It handles great and has enough pick up to pass cars. It came with turbo engine. Good gas mileage also. Mine came with blue tooth installed and sound is better than a lot of blue tooths in other friends cars.
Our salesman (Alex) was excellent, made the process enjoyable. He was patient, knowledgeable, and pleasant throughout the whole sale. Looked at multiple vehicles and options and ended with what we wanted at a fair price.
Well planned out car
by Lloyd from Greeley, CO
January 13, 2019
I have only owned car a couple weeks but so far i like everything about it, it seems to be pretty much everything that is advertised
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Not a bad car
by Momma Bear from Dover, De
August 21, 2018
This car was bought 3rd hand and while it’s not in the best shape right now it would be a great reliable car once it was fixed up. It has all the necessary bells and whistles and a comfortable ride.
Went there not really knowing what to expect and ended up leaving a very happy new car customer. Everything they did for Me and my family was above and beyond awesome awesome customer service.And thanks again Sean Welch for everything you rock dude..
Absolutely love this car!!!!
by Kryssynut from Huntersville, NC
November 22, 2018
Bought this car on a whim. Absolutely love it! It’s sporty, comfortable, safe, and reliable. It has a great design and wonderful features that come standard. So happy it’s a stick shift, has a turbo that accommodates regular gas, has great get up and go, and has PLAID HEATED SEATS!!! It handles like a dream, gets awesome gas mileage, and has amazing technology.
Great place to buy a truck with all the makes and models available to you. The team on the floor was quite helpful which made for an easy experience. My daughter is quite happy w her "new" used truck. We had a problem 2 months after the fact and Tim's jumped right in with no push back and took care of it. If i don't say it already the staff and the dealer and at the shop were awesome.
Reliable and fun
by Vw rabbit lover from Syracuse, ny
November 5, 2018
I love my vw rabbit hatchback! It’s a smooth ride and fits plenty in the hatchback for a small vehicle. I highly recommend the 2007 vw rabbit!
We went into Tim's for a truck that we seen on their web site. They brought truck right out unfortunately couldn't get that truck but they worked so hard to put us in a truck that day. Then they suggested that we trade in our vehicle. So they put us in a car and truck. The salesman and their staff were very helpful and went above and beyond to makes us happy customers. I would go back in a heart beat and I tell everyone about how awesome they are
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
11/11/17 This dealership went above beyond this veterans day for this vet. They are delivering my purchase to my house 140 miles one way all for the advertised price\. For this I salute you . The next friend that is looking for a truck I will send them your way .
Absolutely Love This Car!
by Jetta Lover from
July 27, 2015
This is by far my favourite car to drive. Bought it as my first car. Previously had driven a Mazda 3, Pontiac Grand Prix, Ford Escape, Ford F-150, and I love my Jetta overall. I have a 5-speed manual transmission and it's GREAT on gas, shifts very smoothly, and is very reliable. I would recommend this car to anyone!
What an awesome experience from start to finish let me tell you about Auto Wholesalers of Hooksett. My daughter Mackenzie was purchasing a car this would be her first loan for a car. I emailed them in the morning requesting information on a car for my daughter Mackenzie giving them the price range on what I was looking for for her loan Danny Lalanne one of the sales people txd me back within the 1/2 hour. It was early so I was a bit surprised that he contacted me back so fast. We discussed back and forth what would be good for Makenzie and I let him know that I would be down in late morning to see what they had for inventory. I arrived with my best and her husband with Kenzie and kenzies best friend to check out the cars. Danny was ready with all the sets of keys and with a awesome dimener.Kenzie and her best friend went into all the cars that Danny had pointed out. We asked Danny about the Nissan Versa that was only 2 years old. KenIe drove it and loved it. We worked out the pricing with Matt finance manager he was very accommodating in helping with the information on the loan and the price.... Kaitlin the general manager was there she was awesome to talk to and had knowledge of the vehicle another pleasant person that we were dealing with. The Whole experience was awesome. Danny was the best part of it!!!! I would go back if I ever needed to look for another car and work with Danny again.....
I just bought it and am very happy:)
by Erhart18 from Chanhassen
December 28, 2018
It is the TDI 6-speed manual and it is sweet. Luxurious and high quality features combined with the features of a sports car. VW makes the smoothest manual transitions in the world.
By far one of the best dealerships I???ve bought a car from, Ben is an awesome salesman and they have an amazing financing department
Love my Jetta
by Mark S. from York, PA
December 30, 2018
This car is just the right size and suits my needs. My commute to work places 500 miles a week on my car. The diesel engine gives me great gas mileage. It's interior is comfortable and I don't feel like I'm in a tin can.
Great experience buying my daughter's first car. Easy to deal with and got a great car for a great deal. Everyone was very nice. Highly recommend Shuttles!
Good value, nice car
by MrBill47 from Peoria, IL
November 29, 2018
Nice car. Good ride, power is adequate. Economy could be better. Steering is numb but responsive ... but so is my A4. Tiptronic Sport mode is a joke ... it still shifts automatically any time it wants (or does not when it should), often taking one by surprise at an inopportune time.... in normal mode the automatic works great. Blind spot visibility could be better. Excellent value because of the carry over from the Jettra Sportwagen TDI problems.
Several attemps to speak to someone on the phone just to find out that the car i was inquiring about sold.
The Repair Bills are Astronomical
by Volksfan from Marietta, Ga
January 2, 2019
This is a great family car. I have driven long distances and the 4 kids were comfortable. However, after 90,000 miles things under the hood begin to break. The engine is mounted in such a manner that it is difficult to repair so most of the repair cost is for labor. A tune-up $800.00, replaced heater and hoses $1600.00, catalytic converter $700.00, oil switch to engine $200.00. All of this needed to be done between 90,000 and 120,000 miles. I average 80 miles a day so this has been costly for me.
Tim was great! Listened to what I needed in a vehicle and gave a variety within my budget! Very pleasant experience. Pat Cambria has been wonderful in assisting with repairs in a very timely manner. These guys make you family, not just a customer. Blessed to have met them all!
by cyrys from Grand Junction
December 19, 2018
purchased the vehicle for a more efficient means of transportation. The creature comforts are moderate, but it is made up for with the gas mileage. With the 2L Diesel model, i easily averaged 59mpg over the colorado mountain highways. On flat roads, this could be easily into the low 60s.
I had a great experience buying my new jeep with Pat Cambria! He has a great personality and made the process of buying a car quick and painless!
Great, speedy and reliable car
by sdawgg from Greensboro
December 15, 2018
I have never had to worry about mechanical issues with my Jetta. It has run perfectly since the moment I got it. Great gas mileage. Classy and stylish interior. Smooth and zippy. Love it.
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