So far all I have done is sign the paperwork for the vehicle. They gave me the price I wanted on a 2018 BMW 640i GT and have worked with me to get the vehicle delivered on our anniversary (I am in a different state). Their explanations are concise as long as you are clear on what you are asking or what you want. I would recommend Isringhausen
Chuck Cantor is great to work with! They did a nice job on our seats. I noticed the seatbelt was twisted on my way out of the parking lot. Chuck apologized, got the car right back into service and had us on the road in about 10 minutes with the problem fixed. I just wish they were closer. I was a little scatterbrained that day and Chuck was very gracious.
My wife and I were assisted immediately after entering the sales floor. Liam Berry was very polite and personable. Liam made us feel comfortable and welcome. He assisted us with the vehicles we were interested in and was able to answer all our questions immediately. Liam was familiar with all the features and options for our models and helped us understand the options and similarities/differences between the models. When we decided to pursue purchasing options, Liam had that covered as well. He presented options for all models we were interested in for purchase and lease with apples to apples comparisons. We never felt like we were being pressured to make a choice that was good for the dealership. When it came time to complete paperwork, Jennifer Holish was was ready and thorough. The paperwork was complete in no time and everything was explained in detail before signatures were taken. Compared to our previous vehicle purchases, this was a very enjoyable - yes, enjoyable - experience. We are completely satisfied with the option we selected and will definitely return for our next purchase. We had our previous Volvo serviced with Volvo of Lisle and will return there for service with our new Volvo.
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
I had inquired online about a specific vehicle for sale, John Rogers in sales replied to me promptly about my inquiry. He wasn’t pushy at all about selling a vehicle and said stop by anytime to look at the car closer and take it for a test drive. Upon arriving I was greated as I entered inside, making me feel welcomed and comfortable. Everyone was so nice, John was was very knowledgeable in all aspects. Even though I didn’t make a purchase from Kline I feel I would go back again in the future!
Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him.
We just purchased our 5th Volvo vehicle from the dealership with Dave Parry. We are loyal customers and truly value the service and professionalism provided by everyone that we interact with at the dealership. Our 2004 S40 and 2010 XC60 have been serviced by Stillman and are still being driven by our grown children. I just purchased a new 2018 XC60 from Dave and highly praise his thoroughness, responsiveness and patience through the purchasing process. As always, thank you for your focus on satisfying your customers - the buying process was extremely seamless.
Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
Very nice guy. Went out of his way to accommodate us in service department when we had brake issues with used car purchase. I would highly recommend him to anyone looking to purchase a VW or Volvo. Thanks for the great service!
Great experience! Extremely knowledgeable and provided excellent follow through. I have already referred Brian to several of my friends as they???ve recently leased Volvo???s and are ready for a new vehicle.
I won’t ever go anywhere else for a car. My Volvo saved my life. I love Ken Garff as the only dealership in Utah. I wouldn’t be alive if it wasn’t for them.
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