I love everything about this dealership. They are the gold standard for all Volvo Service teams. I purchased my car from another dealer, but will not take it back there ever, having worked with Volvo of Richmond. The service professionals keep you informed of the nature, expense and timing of the appointment. The shuttle team is punctual and personable, and the car comes back in great shape. Kudos all around. Special note that the dealership sent an email overview of the condition of the car, followed by an email and phone call post service. Great team.
Volvo is back !
by Missy from Egg Harbor City, New Jersey
September 2, 2014
Love, love, love, my new XC70. I was a long time Volvo owner, but stop buying them years ago when their size and styling changed. (not to mention the excessive cost of maintenance) . But Volvo is now back with distinct styling and a free maintenance program for new car purchases and leases. LOVE IT!
I owned 4 Lexus cars/SUVs over 20+ years; bought from Lexus of Dublin. Service is good; but part pricing is expensive & gouges customers. Examples: replace engine air filter for $68.40++ (part is about $20); replace left/right front upper control arm part is $500 and total service is $800/EACH (BeckArnly part on RockAuto is $90); Timing Belt service is quoted $1,519 and part kit on RockAuto is $275 including water pump; wiper blades are $12/each, but installed vary from $25 or more; headlight level sensor/arm replace quoted at $1200, bot part on RockAuto for $170 and replaced myself (and I am not a car repair person). Purchase of most any part is extremely expensive; gouges the customer who paid a lot for the Lexus already; and prices are prone to cause "heart attacks".
Sales person Tom Calkins is Top Notch. He makes it his business to know his customer's needs and preferences both from an aesthetic and financial perspective.
My XC70 Safe, dependable, excellent visibility
by VolvoXC70Fan from Olney, MD
October 24, 2018
The XC70 station wagon design provides excellent visibility. Volvo should have kept it in its lineup. The interior quality is excellent and the technology is intuitively user friendly. The safety features on this car make driving it reassuring and fun.
Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
more of a gas hog than I would have liked.
by rjk from Dana Point
July 1, 2018
This car is very comfortable and all my friends like it, too. It is quiet and the seats are great,,,fourth Volvo I've owned. Would recommend to anyone.
My salesman, Jeff Waid, at Erie Auto Credit was great. He promised me he would find me something and he did! Within a week of me going there, I was in my vehicle! The whole crew was very pleasant and nice! Thank you for a job well done!
by lbarcay from Colorado
July 11, 2018
Perfect on mountain passes and does great in Colorado snow, gets great gas mileage. Plenty of space for taking the mountain pups along, safe and reliable.
Waiting area and the whole new car area is in desperate need of updates. Feels old and dirty. Service department is the only reason I go and that isn't much better. The last 2 visits, one or two service writers working and they do not like making eye contact to acknowledge you.
I called them up days prior to my visit and they walked me through everything and had my paper work and vehicle ready for when I arrived. The vehicle I wanted was in exceptional condition and well priced. My representative’s name was Tanner and he was beyond helpful. He was polite and very informative. They delivered my car at no cost to me. I called him up days after I received my vehicle and Tanner ON HIS DAY OFF, was still able to help me with my questions and concerns. I highly recommend this place and make sure you get Tanner. You can’t go wrong!
by TC from New Hampshire
December 11, 2014
XC70 s a very solid, versatile vehicle, packed with enhancements. The ride is predictable, stable, the turbo lifts it to another level.
This is my second XC70. I wish it had the powerful 6cylindar engine of my 2009 Volvo. I am also wishing it had the quiet ride of the 2009 XC70. The highway noise at freeway speeds makes conversation more difficult. I love all the safety features and beautiful leather interior. It seems that the 2016 is not as well put together as the 2009 model.
Once again George Costa was excellent in finding us our new car! Thanks for making it seem easy-you are a”10” but they only let me use 5 stars! We feel so safe in our 2019 Forester-maybe we’ll be back in 4 years to trade again, for now, very satisfied.
Volvo is Luxury
by I Like Pie from Newberg, OR
November 2, 2018
Best hidden (still I think) secret. Awesome Euro Styling (not overdone, controls in easy places to find), amazing performance (who else builds a 300HP wagon?), tons of well thought out tech included in base level cars (stuff like push button downhill assist you would pay big $$ for in other brands), comfortable (probably the most comfortable seats I have ever sat in) as any luxury car on the market to drive, I think much more reliable than other luxury brands, and to top it off amazing safety (like you did not already know).
Thank you Brendan for getting me in a convertible!
by topdownalwaysERS from Cambridge, MA
July 19, 2018
Super easy, low key. Brendan listened to what I was looking for, and gave me some great options, including the Mini Cooper Convertible I am driving and loving. The Finance/Paperwork guy made it quick and easy too. Looking forward to doing business with South Shore Mini for years to come.
2nd XC 70 Love the car
by RJ from Sauk City, Wi
July 20, 2018
Great car. When it came time to replace my previous XC70 I did not want to do business with the local dealer, but the car is so great that took a chance again.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Great car, safe,comfortable, peace of mind
by GL44 from Cape Cod, MA
December 8, 2017
Another Volvo in our family and another wonderful experience!!
Our family has owned over a dozen Volvo automobiles and each one has been a pleasure to onward drive.
Went to the dealership fully expecting the "typical" experience. I could not have been more wrong. My wife and I were very upfront with the salesperson, telling him that we were just there to look at the vehicle, and were not in a position to purchase at this time due to a real estate transaction we have pending. Instead of tossing us aside, as we expected to happen, the salesperson answered all of our questions, and took the time to walk us through the car we went to look at.
If anyone is looking for a dealer who actually cares about what the customer says, I would HIGHLY recommend Almartin Volvo. Their people LISTEN to what you say, and make sure any information you may need, you have before leaving. Great store, great experience. We WILL be back.
Comfortable dog mover
by Newf Transporter from Salt Lake City, UT
April 4, 2017
I have a couple of Newfoundlands, and they fit nicely in the back (with the seats folded). It is a comfortable vehicle, and it does great in the snow. The front seats are the best seats I have ever had!!!!
always have a very good experience with Culver City Volvo Sales: Tony Tehrani, Richard, Maria, Charlie, Rosie. Service: Hector, Rollie, Martin.
2015 Volvo XC70 T6
by Petrovich from Central Massachusetts
March 4, 2015
About two month ago my wife was rear-ended in our 11 y.o. Volvo XC70 with 160000 miles. The car needed repairs in the amount exceeding it's current market value. After walking away from the accident with no injuries, she didn't even wanted to look at other brands. We now drive 2015 XC70 T6. I only wish the fuel consumption would be better.
This vehicle is easy to handle, clean and like new. It is comfortable to drive and easy to get used to where the dash switches are located. I like the feature of a cover over the back luggage compartment in this wagon.
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