Chuck Cantor is great to work with! They did a nice job on our seats. I noticed the seatbelt was twisted on my way out of the parking lot. Chuck apologized, got the car right back into service and had us on the road in about 10 minutes with the problem fixed. I just wish they were closer. I was a little scatterbrained that day and Chuck was very gracious.
Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
Excellent Customer Service From Salesman Paul Barnes!
by MATTHEWPOWELL110 from DealerRater.com
December 4, 2018
I just wanted to thank and recommend Salesman Paul Barnes who is professional, kind, and worked hard to get me a great deal on my new Kia Sportage. I???ve worked in the business as a Sales Manager and knew I was upside down on my trade. I know how he makes his money and rather him shrug me off for something that appears to be an easier sale, Paul worked hard and stuck with me to get me at a fair price. I will be buying vehicles from him as long as he is in the business.
Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him.
We just purchased our 5th Volvo vehicle from the dealership with Dave Parry. We are loyal customers and truly value the service and professionalism provided by everyone that we interact with at the dealership. Our 2004 S40 and 2010 XC60 have been serviced by Stillman and are still being driven by our grown children. I just purchased a new 2018 XC60 from Dave and highly praise his thoroughness, responsiveness and patience through the purchasing process. As always, thank you for your focus on satisfying your customers - the buying process was extremely seamless.
I've bought cars from several brands and dealerships, and this was certainly the best all-around experience. James and the rest of the team members were kind, helpful, efficient, and not overly salesy, which I very much appreciated. They model excellent customer service and made the process a really pleasant one. I'd be happy to do a deal there again, and I'd gladly recommend them to anyone.
comprehensive, efficient service supervised by a c
by Henry Bender from Moorestown
November 30, 2018
comprehensive, efficient service supervised by a conscientious service writer, Jean work was performed on time car was clean discussion was direct, professional and service was complete in very timely fashion
Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
That was a walk-in as my check engine light was on for two days. While they were fixing the issue with my engine light, they also took chance to fix the issue of noise and vibration when braking. During the process, the service rep Dave Zelen came to talk to me many times to update me on the status. He also gave me an estimated time of fixing the squeaky noise on both my driver and passenger seat and how to book a loaner car beforehead. Very happy for the services they performed. Dave also emailed me days after to follow up to make sure everything went well.
Definitely look up Boris or Mabel in sales, or Bob in service. The buying experience is fantastic and continues years later with the service gang. This is an A+ facility that runs on its toes everyday to earn the highest rating. And they do.
Basically Customer satisfaction garantied- I called Friday evening to bring my car for engine light diagnostics. They were booked for car loaner for whole month, still they offer me drop off and pick up and an appointment to bring the car on Monday. This is what I am talking about. To me it is a big deal - Customer service- true Care, not like other dealer in Huntington who have guts to tell in my face they can not drop me off because they have only two valley guys. Seriously, and I had an appointment and came at 7am. Never ever I put my foot in Huntington Volvo.
Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and another service date the guys washed my car and vacuumed and that is wonderful service! The service makes the dealership #1. Will highly recommend. Thank you again!
The staff was very courteous and explained the service and recall clearly in non-technical manner. The wait area was under renovation so they walked me over to Ken Garff Jaguar for a more comfortable environment. I appreciate the above and beyond service they provided.
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