I called this dealer and Dakota immediately answered the phone. He then proceeded to spend the next 20 minutes with me answering questions and addressing concerns. Unfortunately due to issues on my end I was not able to purchase the car from them however, they were very upfront about the car and helped me every step of the way. Much respect for this dealer, or at least Dakota!
Chase Prejean was a great salesman to deal with. He wasn't pushy and was very knowledgeable. I felt overwhelmed with all of the features in my Audi, but Chase took over an hour to explain every detail about my car & answer all of my questions. Since my salesman provided me with excellent service, I have no doubt that I will also be pleased when I have to bring my car in to be serviced at Audi Lafayette.
I was shopping for a vehicle, but wasn't sure what I wanted exactly. Michelle at Moss Motors listened to me and helped me figure out what would work best for me. Her knowledge of the BMW product is wonderful. She was not pushy in any way, instead she was patient and a pleasure to be around. You can tell that she is good at her job AND her excitement for the BMW line is very apparent!! As far as I am concerned, I won't ever shop anywhere else. ;)
The salesperson and owner were knowledgeable and friendly. They continued contacting and researching best manufacturer deals. Excellent price and service brtter than a Ferrari and Lamborghini dealership.
On a recommendation from a friend I decided to downsize from a larger car. I decided to give the Volvo a try. My Parents had already purchased two vehicles from this dealership/ salesman. They were adamant that I give Jake Counselman a call. Immediately I felt comfortable asking the tough questions. He answered all with class and no pressure. I felt like he was ultimately working for me when it came to price negotiations . Everything was open, crystal clear and above board. I even brought to his attention a discount that I had discovered online, that he was unaware of due to some email snafu. He asked his sales manager and, behold, it did apply. Any other dealer would have pocketed the $3k, but they honored it and did it happily! I cannot say how impressed and "blown-away" I am with this dealership and with Jake as a salesman!
Get on board with the Giles experience. Volvos are the best cars on the market.
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