Jimmy Bartlett was very helpful. We first saw a car we liked until the service department said it would not be worth it. He wouldn't sell us a poor quality car.We wanted a Honda civic with a sunroof. He wouldn't give up until he found one for us. He went above and beyond for us. We are very pleased with him.
Just bought my first Audi and Naomi was absolutely wonderful to deal with. I was dreading the whole car buying process based on past car salesmen, but Naomi created a no-pressure atmosphere and went the extra mile to give us what we wanted. Don't think a female can't sell a car!!! Ask for Naomi when you visit.
Cutlar and Sondra were extremely helpful during our recent purchase of a pre-owned 2007 Toyota FJ Cruiser. Sondra was very responsive to email queries about the vehicle and sent us several custom photos to answer some questions we had prior to driving to Wilmington to check it out (we live 1.5 hours away and found the vehicle online). Pre-sale inspection and test drive was a no-pressure experience. They gave us the space and time to do a thorough pre-buy and test drive at our own pace. Overall a quick, easy, and pleasurable experience. We will be back again!
I think Auto Wholesale is a smart business model for selling cars. First of all , the owner finds top notch cars and prices them reasonably. There is no sales pressure at all. As a matter of fact , I got to the showroom late in the day and wasn???t intending on buying. After I test drone the car I decided I did want it, but didn???t have my checkbook. The salesman let me take the car home and I returned to pay him the next day. Talk about hassle free service. And I purchased an extended warranty for 2/3 less than what a big dealership in town was going to sell me. I???m very pleased with Auto Wholesale and will be recommending it to anyone I know who needs to purchase a car. Cannot comment on quality of work as have not had to have any work done on my new vehicle.
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
I traveled almost 2 hours to test drive a vehicle I saw on Cars.com. Thanks to GPS it was very easy to find the dealership. I was very impressed with the quality of cars they had available. I requested a test drive (via email) and was met by a friendly salesman (Jamie) who was helpful but not at all "pushy". I didn't buy the car I went up to test drive, but found and bought a dream car instead. They found me necessary financing which was also a great experience (Hanover Financial Services) and took care of all tax/registration details for me (in SC).
I haven't enjoyed driving this much in years!
I'm so disappointed, I purchased a 2009 Mercedes S550, we took it for a test drive before we purchased the car, it drove well, engine sounded great.. too bad we did not test the CD player, along some of the other features, like the phone, blue tooth, radio (crackles) and navigation systems . We purchased the car at below market value and now we are stuck getting the command center system fixed at a cost of $3000. I know the dealer knew this feature was not working, I just wish we would have figured it out before we purchase the car.
Great overall experience with buying a new vehicle. Our salesman Kris was very friendly with low pressure to buy. We look forward to doing business again in the near future. Would recommend this dealership to friends and family!!
Joann Robinson helped me get the car i wanted. She was very knowledgeable of the car i wanted and was nice and didnt pressure me at all into anything i didnt want. They worked with me on my trade in and im am very please with my new used car!!
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