by Cantor family???s Mitsubishi from DealerRater.com
November 6, 2018
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
We received excellent care. They worked with us and got us the payments we could afford and we left with a new Mitsubishi Outlander. Wasnt really planning on buying. We just went to look but left with a new car.
Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice!
If youre looking for a hard to find car, save yourself some time. Just call Rick Hill. Tell them what youre looking for. It worked for us.
After the sale is made the service team doesnt disappoint either.
A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as
promised. Plus its been detailed! Whats not to like?
We experienced no problems while deciding on a car to meet our needs. Our sales person was eager to answer any questions that we had and explain any differences. All the different departments were quick and efficient to work with. The dealership provided a good and informative overview of their operation for all departments and benefits available to their customers. Great people to do business with.
George Barton and Wallace Nissan Mitsubishi of Kingsport helped my husband and I pick out a safe and affordable vehicle for our 16 year old daughter. George worked with us over several days and was very patient and helpful. He even followed up with us after we purchased the car. I would recommend him and this dealer to anyone.
The buying experience was great. Jerry was knowledgeable, friendly and helpful. The best part was that Jerry gave me space. I took the car for a drive, and the car spoke for itself. This is the third Porsche I have bought at Rick Hills Imports. Each car is different, but each car feels exciting when I drive it. Oh, it was also great that the paperwork took about 15 minutes. Jerry called me to tell me everything was ready, and I just walked in and signed the papers. I would highly recommend Rick Hills Imports.
This dealership was amazing our salesman Gabriel went above and beyond what he really had to do he made us feel welcome interacted with their children made them feel like they were part of his family which is really good and I love the car that I bought from him If you need a vehicle definitely buy from here
I always enjoy everything about my visits to Rick Hills, except paying the bill, but up until that moment, it is great. I can pay that bill, knowing I'm leaving with a car in excellent condition until the next time service is due. Thank you for the confidence I feel when I drive away!
Excellent experience throughout the entire sales experience
by MrsMK from DealerRater.com
October 5, 2018
I found a vehicle online,and I thought it was a really good deal. Sales representative is very responsive and contact me with more information and photos of the vehicle that was looking at. I never felt pressure to buy more than what I needed. Everyone was very helpful, friendly, and made my buying experience overall wonderful. When it comes time to buy again I know that I'll be going back.
Joe Gross and team were perfect.
0 pressure, exactly what I wanted, fast & accurate answers, volunteered to pick me up from airport, great conversation, all details handled promptly, accurately and a minimum of fuss, by every member.
I flew in from Louisiana based on a few text communications and the experience from pickup to finance to genius could not have been better.
I’ve never had an experience this good and I’ve pirchased 3 BMW vehicles to date.
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