Reviews
Great experience. I appreciate what you guys do. Car....
Great experience. I appreciate what you guys do. Car. Has been great. Appreciate the loaner car. Not every dealer would do what you guys do. Thanks to Andrew jur. Everything a plus. 👍😀😀RON kaufman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ronk, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus .
Jared was awesome and very helpful! Lexus never...
Jared was awesome and very helpful! Lexus never disappoints. They always take great care of me and that’s why I keep coming back! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Taylorlong1984, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
It’s been several times that we have our car services at...
It’s been several times that we have our car services at dealership. Today, We got the service done by Jared and his team and it was Awesome ! Really nice guy and make sure everything been taking care of before you leave. Thank you Jared and his team !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anhha0410, thank you for sharing your positive experience about Jared. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!
Service Department
My service advisor, Nick Judkins, was professional, experienced and pleasant. Nick went above and beyond to assist me with my repair and warranty. Hendricks is fortunate to have Nick as an ambassador of their franchise. I certainly hope that Hendricks is aware and he is compensated accordingly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah Uckno, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.
Awesome personality, the best on making sure I had a...
Awesome personality, the best on making sure I had a loner car & inspected my breaks for my safety thanks for going up & beyond to service me😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sunshine1!, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.
😊
I am completely satisfied with such high quality service...
I am completely satisfied with such high quality service that I received. I never feel like I’m being forced to get anything unnecessarily. Thank you so much . The service department is a cut above and has always exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lionheart673, we are very happy Jared could provide you with a positive experience! We look forward to your next visit! Take care!
My service experience with Rick Hendrick Lexus was...
My service experience with Rick Hendrick Lexus was excellent, and Jared Young was kind, courteous, and efficient. I am very pleased with my appointment today and I am very happy with Lexus of Charleston!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Msr, thank you for your kind review; we are happy to pass along your comments to Jared here at Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!
rx 350
The service and staff always Excellent Nick Judkins was great to deal with They provided me with a loaner and did a great job in noting and fixing any problems
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John Abbattista, thank you so much for your positive comments about Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Request
Great Customer Service and they took care of all of my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marlon, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.
Jared Young was my service advisor for this visit....
Jared Young was my service advisor for this visit. Jared’s service was excellent ! He is technically competent, personable and above all trustworthy. Definitely my advisor going forward. Mike Hauss (803-493-9369)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mhauss, thank you so much for your positive comments about Jared here at Hendrick Lexus Charleston! If you're ever in need of more help, please let us know!