Hendrick Lexus Charleston

Excellent service with great attention to detail. Jared Young in the service department provides curteous and detailed explanations of needs to be done and when.

My experience with Hendrick Lexus Charleston was first class from the moment I walked into the dealership. My wife and I purchased an IS350 from Linda Barry, she was very professional and helpful throughout the entire transaction. I would highly recommend her!

I purchased a nearly new GX 460. Bill Ferguson in service was, as he always is , my first contact. I have worked with him for service for years with my old RX. He has always taken care of me in a personal and outstanding manner. He arranged for me to see Linda Barry in sales. She was outstanding. Showed me what I was interested in and we took a test drive. She was professional, thorough and attentive to my needs. Completely knowledgeable. Coming to terms took maybe 15 minutes. Most pleasurable experience. The finance manager David Wagoner was most pleasurable to work with and was most knowledgeable. My service experience over the years has been remarkable thanks to Bill seeing after me. Everyone with whom I came in contact was extremely courteous and genuinely was excited about their jobs and providing outstanding customer service and satisfaction. I can't say enough about my excellent experience with Lexus of Charleston with both service and sales. I won't go anywhere else.

Linda was very patient with me during this process. It was very refreshing to work with a female in a traditionally male dominated field. She really understands and actually listens. It was a pleasure to work with her!

Jared Young was personable and got me in and out very quickly. My husband picked the car up and was impressed with his knowledge and the service provided.

Chris Lowry and at least 2 others helped us get our car serviced quickly. The loaner process was very quick and checking out was a breeze. Thanks so much Chris for your help! Jane and Dan Adams

Bill Ferguson made my 65000 mile checkup painless. he communicated what would be done and clearly explained any issues found. Service at Hendrick Lexus is always a positive experience.

Bill Ferguson and the service department are quality folks with great customer service and workmanship.

Tamara Tobin has been my service representative since I purchased my Lexus. She goes out of her way to be certain I understand the nature and cost of the service before proceeding. I’m sure all of the service writers are excellent at the dealership but I will only work with Tamara.

Excellent customer service ans my sales person Amanda was great