Reviews
Excellent job
I had a really good experience buying a car from this dealership.Staff was professional and Kelly was awesome.will be back again.Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diana, thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Fred Anderson Toyota of Charleston team and we all strive to provide excellent service! We look forward to seeing you again in the future. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Best Regards, Steven Rhoads – GM
The Best in Town!!!
Buying a car can be an overwhelming event, but by having the right car sales representative can make all the difference. If you are in the market for a new or used car and you want a great experience, go to Fred Anderson Toyota of Charleston and ask for Eddie Cooks. Eddie, by far, has been the best car sales representative I have come across. He made my car buying experience relaxing and enjoyable. He does not apply high pressure sales tactics, He listens to your needs or wants and gives you the opportunity to choose a vehicle that fits your personality. My reason for saying Best in Town is because Fred Anderson Toyota of Charleston stands behind their slogan of "No Price Haggling". Thank you Eddie Cooks for providing me with a great car buying experience, Marcus D.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marcus, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Regards, Steven Rhoads – GM
Helpful, Quick and Easy car buying experience
Kenny Fuqua provided excellent customer service. He was helpful and through, which made my car buying experience quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Kenny was able to provide you with a great experience! We really appreciate this feedback and we will share it with the team. If you have any questions about the work that was done, please feel free to contact us. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Best Regards, Steven Rhoads GM
Great Service
The personnel there are friendly and efficient. They always greet you with a smile. They try to fulfill any last minute requests like can it be done by noon, even if I have to skip the car wash. It was done by noon and the car was washed! And if you want until your service is finished, you can use the wifi in a beautiful setting. Everything, including the restrooms are very clean. And it you can't wait they have a shuttle service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Regards, Steven Rhoads GM
Awesome
EVERYTHING was great! Mr. Lewis was great working within a reasonable price of my purchase. Everyone at the dealership was helpful and friendly. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best Regards, Steven Rhoads – GM
Ask for Tonya Walker. You will not be disappointed.
Tonya Walker is a true professional, upfront and honest. She knows the products completely and patiently answers all questions at each stage of the buying process. I highly recommend her to anyone contemplating buying a new Toyota. You will not be disappointed. Alesia Durr did an outstanding job with the closing process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Regards, Steven Rhoads - GM
My camry
Everybody i dealt with at fred anderson toyota was very friendly and helpful with making my car buying experience great thank again to kenny and aleshia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best Regards, Steven Rhoads – GM
A great route for buying a car
Kenny was a great sales rep--I felt like he was upfront and honest with me. He was quite willing to work with what I brought to the table. These guys do want to sell cars and will work with you. I felt good about my experience overall and was satisfied with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Steven Rhoads – GM
Car Purchase
I purchased my 4th Toyota in December. Rodney Lewis was AWESOME! He is truly a man of his word! Trust him; you won't regret it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review! Rodney is a key component of our team here at Fred Anderson Toyota of Charleston and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Sincerely, Steven Rhoads – GM
Exceptional Service
The Service Department staff is always responsive. Leroy has been my SA on most visits. He has been an outstanding SA providing timely and exceptional service every time I visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, thank you so much for this great review and star rating! We work very hard to provide each of our guests with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what we are all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Regards, Steven Rhoads - GM