Reviews
I was Displeased with your dealer .
I was Displeased with your dealer . They would not give me a price on the car I was looking at from your lot the 1960 Ford T Bird. , I asked 3 times and the only answer I was given back was make us an offer, and when I did get an answer back, it was the car is worth our asking price so I am shopping somewhere else Thank You Lee
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
ALL of our vehicles are cleary advertised with a sale price. If you would like to make us an offer we are happy to discuss but it is not our sales process to discount the car from what we feel is a very fair offer.
Horrible company, horrible people, horrible customer
Horrible company, horrible people, horrible customer service.These folks have cost us thousands of dollars in lies for over three months, they will go out of business soon for their lack of character, shame on you all. Not one of the owners have ever returned a phone call or apologize for the horrible business practices and taking advantage of peoples money and time.DO Not Do Business with these people!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Easy to work with and returned calls and emails in a
Easy to work with and returned calls and emails in a timely manner. I would recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience with GR Auto Gallery and in
I had a great experience with GR Auto Gallery and in particular with Brendan Blanchard, the general manager. He's quick and efficient, a pleasure to work with, and trustworthy. The Porsche 911 I bought from him was exactly he said it was.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No one contacted me.
No one contacted me. Car appeared to be in Grand Rapids but it is in Detroit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We have four locations and have that clearly marked on our website. Easy to get you to the right person or store on any of our vehicles.
I initially inquired as to the availability of the Austin
I initially inquired as to the availability of the Austin Healey 3000 and was helped by Christopher Harty. I made an offer on the vehicle, the owner countered and we came to an agreed upon price. Very easy and Chris was there all the way. Just waiting for delivery as it's bought and paid for. Chris has still made himself available and even after the sale still answers my calls and questions. All in all a very good experience. I have not contacted Chris Hoexum because I've had no complaints at this point in the transaction. Looking forward to delivery of the Austin Healey 3000 MK111!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
will not work with you or even try to finance you will
will not work with you or even try to finance you will not bring down he cost of the car they are firm on there price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We weren’t able to come to a deal on the car that I
We weren’t able to come to a deal on the car that I wanted, but the sales associate was helpful and courteous and I’m hoping we might make a deal in the coming weeks. Pictures, videos, and answers to my questions were obtained quickly, and they seem to genuinely value their customers. Hopefully, if we do come to a deal, my post transaction experience will continue to be five star.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would not recommend this dealership unless you
I would not recommend this dealership unless you physically go and inspect the car you are buying. I was told they have NO SERVICE DEPARTMENT so any questions on the vehicle will not be answered except for paint and shine. They were less than honest, short on descriptions and questions, and did not follow through on what they tell you or promise. They do have good selections and are in the ballpark with value. Was told that fluids would be topped off and battery charged prior to delivery. Was also told I would be contacted when vehicle left facility to be delivered. They topped of the radiator that leaks and needs replaced (not disclosed). They charged a junk battery(not disclosed) that had to be jumped to get it off transport vehicle. I was contacted by the delivery driver when he was 20 minutes from my house during a snowstorm.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello gbshovel (?) First of all, we appreciate your business and apologize that your car arrived without more notice and with a weak battery. Not sure which Chevy you purchased from us, but we do a post sale inspection on all vehicles and do top off fluids if needed and connect it to our battery tenders prior to shipping. If the battery is below factory specs we replace the battery. Once it is picked up from our facility unfortunately sometimes the shippers leave keys turned on, lights on or accessories pull from the battery. We DO NOT have a service facility and are very upfront with our clients on this as we do a very basic safety inspection prior to the sale and are ALWAYS willing to answer any questions that a customer may have so every ones expectations are in line. Would of been happy to work thru these complaints with you rather then you leaving a marginal review on our company.
I gave a fair, honest, and factual review. The battery shipped to me is junk. It sat on trickle charge for over 24 hours and was dead again in less than 2 days. A basic post sale inspection should have caught a leaking radiator. There is not an argument to that! With the interaction and questions I had prior to purchase I knew that contacting you GR be futile. There were more inconsistencies I was told that did not hold true that I didn't post because I did not want to be petty. With all that said there was still value in the purchase in my opinion. This review is for the guys that save up thinking they will be getting a road worthy classic vehicle of his dreams from a dealer. Most people do not know that Service departments are separate businesses when it comes to dealers. A marginal experience warrants a marginal review.
Pretty good experience here.
I recently bought a Firebird from this dealership. It was a one owner car and in great condition. After drooling over this car for several days, I decided to go and have a look. The car was as advertised and I had to have it. Chris was my salesman. I negotiated as best I could and they even moved a little on the price which by comparison was a really good deal. I felt the customer service was pretty good and I would buy from them again.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
