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Palmer Dodge Chrysler Jeep RAM

(7,923 reviews)
Visit Palmer Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (678) 268-6156 (678) 268-6156
Used (678) 268-6187 (678) 268-6187
Service (888) 508-9708 (888) 508-9708

Reviews

(7,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer Dodge Chrysler Jeep RAM from DealerRater.

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Bought my first brand new jeep, Zack showed me the whole

Bought my first brand new jeep, Zack showed me the whole car lot with a smile and very knowledgeable with all my questions. I test drove my new car and knew it was for me. I have never been in and out of the dealer the same day. Roswell is an hr away from my home, but because of the great service I came to Palmer Jeep. Zack made my experience worry free and pleasurable. I will definitely be returning for another vehicle in the future. Thomas went through all the loan information making it nice and simple.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We’re thrilled to hear about your positive experience with Zack and Thomas. It’s great to know that you found the perfect Jeep and enjoyed a smooth process. We can’t wait to welcome you back for your next vehicle!

Like always everything was perfect.

Like always everything was perfect. I went for recall for my JEEP 4XE high voltage battery and it was done for few hours ! Perfect job guys !

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  • Overall experience 5.0
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Dealer response

We're thrilled to hear that your service was quick and up to your standards. Our team works hard to ensure everything runs smoothly, and your feedback means a lot. Looking forward to seeing you again!

Lee Brown was great to work with from start to finish.

Lee Brown was great to work with from start to finish. Lee made the buying process a pleasure.

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  • Overall experience 5.0
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Dealer response

Clay, thank you for your fantastic feedback! We're thrilled to hear that Lee made your buying experience enjoyable. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark with you. Looking forward to assisting you again in the future!

Great, fast service totally met my expectations and did

Great, fast service totally met my expectations and did it efficiently and with a great level of direct communication and pleasantness.

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  • Overall experience 5.0
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Dealer response

Thank you, Brian! We're thrilled to hear that our service exceeded your expectations. We pride ourselves on efficiency and communication, so your feedback means a lot. Looking forward to serving you again!

This is an OUTSTANDING service department.

This is an OUTSTANDING service department. They are knowledgeable and are very concerned about your auto needs. They are friendly and treat you as a valued customer. They have serviced my vehicles for over 15 years, and I am happy with their performance. I have dealt with the entire team (David, Luis, Harem, Kimberly, Sarah, & Richard) and they deliver GREAT CUSTOMER SERVICE. The PARTS team is also GREAT. They are more than willing to help you find the right replacement part. I usually work with JR.

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our team over the years. Your appreciation for our service and parts department truly motivates us to keep delivering outstanding customer care. We're here for you whenever you need us!

“Palmer Dodge went above and beyond!

“Palmer Dodge went above and beyond! David Keller, Kyle Kammers, Luis, Hiram, Kim, Sarah, and Richard provided top-notch service—fast, professional, and honest. My vehicle runs like new. Highly recommend!”

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  • Overall experience 5.0
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Dealer response

We’re thrilled to hear about your experience with our team. Your recommendation means a lot to us, and we’re glad your vehicle is running like new. We look forward to serving you again in the future!

Consumer response

★★★★★ Unmatched Service at Palmer Dodge! I brought my vehicle in for routine maintenance at Palmer Dodge, and I have to say—this place is a cut above the rest! From the moment I walked in, I was treated like a VIP. Dave Keller went above and beyond to make sure everything was done quickly, efficiently, and with absolute precision. He took the time to explain everything, ensuring I was completely informed and comfortable with the process. The service was fast, professional, and thorough, and my car is running better than ever. It’s rare to find a place where you feel this taken care of—Palmer Dodge has definitely earned a customer for life. If you need maintenance or repairs, do yourself a favor and ask for Dave Keller—you won’t regret it! Highly recommend!

Very nice dealership, excellent selection of inventory.

Very nice dealership, excellent selection of inventory. Staff were very friendly, extremely courteous, and knowledgeable.

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  • Overall experience 5.0
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Dealer response

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. Hope to see you again soon!

All great service.

All great service. Should consider quick wash and vacuum of car for customers - especially those that purchase it from your dealer. Otherwise, the expense / time of going to your facility is not worth it

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Dealer response

Thanks for the fantastic feedback, Henry! We're thrilled you enjoyed our service. Your insights help us improve, and we look forward to serving you again!

Had a great experience Looking forward to working with

Had a great experience Looking forward to working with the service dept in the future

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  • Overall experience 5.0
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Dealer response

We're thrilled to hear you had a great experience at our dealership. Our service department is ready to assist you whenever you're ready. Looking forward to serving you again!

Great dealership thatvstands behind their work and is

Great dealership thatvstands behind their work and is committed to their customers. They will go out their way to make sure their customers are taken care of.

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  • Overall experience 5.0
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Dealer response

Thanks, Nicholus! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing top-notch service, and your feedback means a lot. We look forward to assisting you again in the future!