Palmer Dodge Chrysler Jeep RAM

It was a great experience. I would recommend it. Karim was fantastic and very helpful.

Always fast, friendly, and well done. Palmer has completely erased any old perception of dealership maintenance and is now my only go to for anything to do with our family's Jeeps.

Everyone was very helpful and responsive to my questions. I have never bought a vehicle sight unseen, but the sales folks put me at ease from purchase to delivery.

The Dodge Jeep Dealer in the country. Lee made purchase decision easy. A true ambassador of Palmer Dodge.

Great car buying experience. There sales team meet my needs. Followed up with me about my online inquiry. Sales rep constantly stayed in contact answer questions. Throughout my purchase

I bought my car from Jody at Palmer Dodge 20 years ago, and have always had my service done here....never any complaints. You guys are the best!! Oil change service (Wednesday) by Eddie was fine this time, it always is with Eddie!! The only issue was the service tech (Hiram) entered the wrong mileage on my receipt. When I called him back Thursday, he said the system wouldn't allow him to change it. He said only the manager Dave Keller could modify it. I tried Thursday to reach Dave by phone, but no answer, so left a voice mail. No reply back on Friday. Tried calling again late Friday, but this time his phone kept ringing but would not allow voice mail entry. I also sent an email to Dave late Friday. After waiting until Tuesday of the next week and still no replies from Dave, I emailed again. I also called again on Tuesday afternoon, but the receptionist said he couldn't be located. So I asked her to leave a handwritten post it note on his desk. Dave finally called me back late Tuesday afternoon, around 5 pm. He told me he found the reciept and said he would send to me with the correct recorded mileage. And he did so very quickly, but the receipt only had some wording indicating an oil change was made, but all the other rows and columns were zeroed out....very weird looking receipt. I met Dave in the past, and I know he's worked there a long time. I remember him being a nice guy and a helpful person. When he eventually called me on Tuesday, he was very polite and professional and very quickly resolved the issue (or at least somewhat, given the reciept was somewhat weird with missing info). Not really sure why it took almost a week to hear back from him to help with this simple receipt mistake. Maybe he was just very busy at this particular time, or maybe the voice mail or email system was having some synchronizing or delivery issues. Despite the above problems, I'll continue bringing my car to Palmer for service. Overall a great service center, with very nice folks working there.

The service department was excellent. I appreciate the speed at which they handled my issues and friendly staff.

Rich resolved the warranty items with my 392 Rubicon and was very easy to work with.

Great experience. Good negotiation. Great location. Good snacks. Good communication. Great inventory. Good process. Excellent.

I can’t say enough great things about my recent experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless and stress-free. David, as the service manager, went above and beyond to ensure my car’s repairs were handled with precision and care. His professionalism and clear communication gave me total confidence that my car was in the best hands. Luis was incredibly helpful throughout, making sure everything ran smoothly, while Hiram provided exceptional customer service that really stood out. Kyle in the parts department made sure all the parts I needed were available and delivered on time, preventing any delays. His knowledge and efficiency were a huge asset. Kim, Sarah, and Richard were all fantastic too—each contributing to the excellent customer service experience, ensuring that I was well-informed and taken care of. This incredible team truly sets the bar high for customer service! If you’re looking for a dealership that genuinely cares about your car and your overall experience, these guys are the ones to go to. Highly recommend!