Reviews
Austin was a great sales man knew his stuff about the car
Austin was a great sales man knew his stuff about the car and was super helpful. Finance process was easy and quick definitely would buy another car there again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, thank you so much for sharing your positive experience with us! We're thrilled to hear that Austin provided excellent service and made the finance process smooth for you. We look forward to helping you with your future car purchases. Thank you for choosing us!
The service department is outstanding to work with.
The service department is outstanding to work with. They always create a positive experience and strive to provide superior service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service department. We're thrilled to hear that you found our team outstanding to work with and that they provided superior service. We appreciate your kind words and look forward to serving you again in the future.
The service department is always professional and fast.
The service department is always professional and fast. They understand you don’t have all the time in the world to wait for your car. Very appreciative!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Abby, thank you so much for your kind words! We're thrilled to hear that our service department was able to provide you with professional and efficient service. We understand the importance of your time and always strive to make your experience with us as seamless as possible.
Will was a great salesman.
Will was a great salesman. Finance was smooth and easy, in and out in under an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Will provided excellent service and that your finance process was quick and easy!
I have had great experiences in the past.
I have had great experiences in the past. But my last visit was a disaster. I got a oil change and the mechanic left grease all over my door handle and on my inside wall.. They told me they could not rotate my tires because my lug nuts were stripped. The mechanic actually put indents in the middle of my lug nuts trying to get them off!!! Your service manager told me they were like that before I came in. I wash my car 3 to 4 times a week, I would have noticed them dented from previous service at Mr Tire where I bought my new tires. I have free tire rotation and balancing with them. I figured I would let Palmer do the rotation since it was free with the 3 oil change special. Then the service manager wanted to charge me $450 dollars to replace the lug nuts!! What!!! They cost $40 dollars at Advance Auto for set of 20. This is the worst experience I have had with Palmer Dodge in 10 years I have been Going to them. I hope you can fix this situation going forward.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this with us. We want to make sure our customers feel confident in their service, and we'd like to learn more about your experience so that we can help. Please reach out to us when you can. Sincerely, David Keller, Service Manager, service@palmerdcj.com
This was my first experience with the dealership.
This was my first experience with the dealership. I was impressed with the courtesy and professionalism displayed by the team. The man in the parts department helped me find the repair center. Another gentleman helped my wife find a place to park and find me for a ride home. The service writer kept me up to date with the recommended repairs and was attentive. The repairs themselves seem to have been done in a professional manner. I will definitely return when I need service in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your positive experience at our dealership, Wilier! Our team takes great pride in providing top-notch customer service and we are delighted to hear that you were impressed with our staff's courtesy and professionalism. Thank you for choosing us for your vehicle service needs.
Anthony Ghering was an outstanding sales person.
Anthony Ghering was an outstanding sales person. He was honest and helpful. Working with us at every step to find the vehicle we would be happiest with. Anthony went above and beyond, researching several questions we had about product and accessories both.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, thank you for sharing your positive experience with Anthony! We're thrilled to hear that he provided outstanding service and went above and beyond to assist you in finding the perfect vehicle. We truly appreciate your feedback and hope to see you again soon!
The guys at the dealer all work together to make
The guys at the dealer all work together to make customers like me happy. From the Sales all the way down to the finance guys they all did an amazing job. Will do business again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team provided you with exceptional service from start to finish. We look forward to the opportunity to work with you again in the future. Thank you for choosing us!
Everything was fine Great service friendly staff very
Everything was fine Great service friendly staff very knowledgeable Great selection. I will recommend them to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Warner, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future.
G R E A T J O B G R E A T J O B
G R E A T J O B G R E A T J O B
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ced, for your positive feedback! We're thrilled to hear that you had a great experience with us. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support and look forward to serving you again in the future!