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I had a very nice experience buying my new car and they answered all my questions
Came into the dealership yesterday. Got an assessment on my vehicle. Stated that I needed a part that will stop my car from overheating. Paid over $400... to get the problem resolved. Later that evening, I experienced the same issues. Came back in today and all of a sudden, I need $1700 worth of work done. The technician Charles got irate and hysterical because I wanted an understanding of why he didn’t see the problem yesterday. It’s MY car and I PAID my hard earned money so I should be entitled to an explanation. These people charge ridiculous amounts of money for hours of labor for something that literally takes 15-20 mins to do and don’t want to thoroughly check your vehicle. The service is horrible!
Rick Cobb and Dan Schian provided exceptional customer service. They made the buying process smooth and easy. I highly recommend this dealership.
The best dealership in Georgia! Period!! I want anyone that is interested in buying a Chevrolet Truck please make the trip to Steve Rayman! You will Thank... me at some point! You will be more than satisfied!
Thank you for getting my truck in and out Sonja and the service department Great job
Absolutely the worst service I have ever receive at any dealership. The service Manager Mike Fryer is a disgrace to the customer service industry. Apart... from that after buying a brand new sports car and having a defective part, they got GM to approve the part and then proceeded to deny that the part was ever approved and tried to charge me out of pocket. These people are liars and should not be trusted with any of your car purchases or needs. Everyone in this dealership acts like a used car salesman, even the people in management. They have truly provided the worst experience I’ve ever had in terms of buying and then servicing my new vehicle. Save yourself some sanity and go somewhere else for your purchase, this dealership is going bankrupt for their terrible service anyways.
I recommend anyone to this dealership! Please go see Derek!
Fast, courteous and very helpful service, have been a customer for over 19 years and would not take my car anywhere else to be serviced.
We purchased a vehicle from states away and was told over the phone the commercial vehicle we wanted was made of aluminum and not steel. They completely... denied it and won't do anything to help us. The worst customer service ever. Even the manager wouldn't do anything.
This is the worst dealer I have ever dealt with in my life. The salesman Brandon would not give me a straight answer on the price of a truck I was trying... to buy 300 miles away from my home. After them telling me they would give me 33k for my trade and my owning 36k I would be negative 3000 and that was fine. So he tell me for a truck on the I internet that is priced at 55k that I dont get that price. So I offered 62k with my truck for this new one on Friday he tells me that they would take that at the end of the month. So 3 days later I offer 63k to come get the truck on the 25th of the month and he tell me we are 3k off? Yes they are try to screw me around and because they know I want the truck. Dont shop here they will try to screw you all they can. I also have all this in text with Brandon if anyone would like to see how they treat people.