Rick Case Hyundai of Duluth

We purchased a new Hyundai Sonata in 2012 at this Rick Case. This year (2014) we reurned for some work on our car, and drove out in a Hyundai Tucson suv 2013, perfect since we took up kayaking. The overall process was quick, painless, and pleasant. Go to Larry he's the man, yo!

For the record, I rate Rick Case Hyundai a level 5, which is "GREAT." From the time, my wife and I set foot on the sales lot, we had a commitment from our Sales Associate - Curtis Wilson that we could get a quality deal even though we were trading a vehicle that would result in negative equity. Curtis showed vehicle knowledge, and patience as he show cased several vehicles equipped and painted differently. We eventually found a wonderful "cross over" in the Hyundai Tucson that worked perfectly. I would recommend Rick Case Hyundai for sales, and service to any of my relatives, friends, and neighbors. To each of them I would "demand" that they ask for Curtis Wilson, to be their Sales Consultant. On a scale of 1 to 10, Curtis is a ten (10) !!!

They provided genuine good service. They answered all my questions about the car and walked me through the buying process. They seem to really care about customer service, and I love that!

This was by far the worst car buying experience that I've ever had. I absolutely and truly wish I could just give the car back and walk away. I hope I never have to deal with these people again. First of all, the finance guy screwed up the paperwork. They asked me to come back in and sign new paperwork, and I wouldn't have to pay the difference. WRONG! I did have to. Secondly, I didn't want to trade my car to start with, but needed to save some money. Coming back in to hear all about who they sold it to and the modifications he was making just broke my heart. The salesman was great, but that's kinda where I think it ends. So sorry to have done any business here.

Every time my vehicle goes in for service I am greeted with a warm friendly welcome! Nicole has the kindest and caring demeanor! She is a wonderful individual! This service department is run smoothly and they put the customer first! What a great team!

Best customer by Manish and Henry from the time we arrive at the dealership to test to delivery

From the time I called Manish to delivery of my car everything was best. Everyone helped me and made my buying experience great.

WOW! I have dealt with Stephan and Mike at Rick Case Hyundai on multiple occasions and it just gets better every time! These guys are incredible! Great price for my Trade-In and Awesome price on my purchase. Stephan and Mike have once again exceeded my expectations!

WOW! I have dealt with Stephan and Mike at Rick Case Hyundai on multiple occasions and it just gets better every time. These guys are incredible! Great Price for my Trade-In and Excellent price on my purchase! These guys have exceeded my expectations once again! Thanks Stephan, Mike, Jose @ Rick Case Hyundai in Duluth, GA!

nicole in Service department went above and beyond for us. Would recommend her to anyone who wants to get their car serviced.