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Rick Case Hyundai of Duluth

(1,336 reviews)
Visit Rick Case Hyundai of Duluth
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 413-0519 (866) 413-0519
Used (866) 776-1250 (866) 776-1250
Service (888) 609-5766 (888) 609-5766

Reviews

(1,336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Hyundai of Duluth from DealerRater.

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Mike Green is Awesome!

This was our 4th Hyundai in 4 years - we first traded in our Mini, and purchased an Elantra, eventually upgrading to a Sonata, then Sonata S. After that, we upgraded to a Sonata, which Mike handled the transaction at that time and the following 2 times to just recent. We've enjoyed the true Southern hospitality by Mike and his fellow employees, and never felt hassled or pushed into a deal. Everyone was truly professional, and a joy to work with. Through the years, we've had the free maintenance plan, and have absolutely loved the staff back there, and the time spent waiting was great due to a 42" tv in the waiting room (always a game on or news...awesome) and WI-FI. As for Mike - my wife and I have bought 3 cars in 3 years from him...there's a reason why we keep going back. I highly recommend Mike to anyone who is in the market to purchase a car. His vast knowledge of Hyundai's and how they compare to others in their market is worth listening to. We highly recommend a Hyundai as well...as the years progress, they keep getting better, AND keep their value!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grnberg General Manager Rick Case Hyundai Duluth

Service was great. they took care of my needs while...

Service was great. they took care of my needs while considering my budget. I had a great experience. Will recommend them to my friends. Visit Rickcase Hyundai duluth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

My sales person was great , she helped me find what I...

My sales person was great , she helped me find what I wanted and the price budget I was in. took time with me unlike some other places I had visited that week. Had problem with manger but that was taken care of . Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

I purchased a Hyundai Genesis from Jessica Bell The...

I purchased a Hyundai Genesis from Jessica Bell The sales associate was very patient and helpful during the purchase of my vehicle. She took time with me in helping me select the vehicle and was able to get a me a very good price for the vehicle. When I left the dealership I was very happy customer and would recommend this salesperson and this dealership to anyone I knew that wanted to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

My service at Hyundai was really great. My salesman was...

My service at Hyundai was really great. My salesman was Mr. Dewayne Cherrington and helped me so much. I am enjoying my new Mazda i3sport. I have been shopping around looking for a great car, and ended up dealing with some really bad dealers who only seemed to hassle me. He provided quality service and made me feel comfortable about my buy. Everyone there was really kind and treat the customers very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

This was our 4th Hyundai in 4 years - we first traded in...

This was our 4th Hyundai in 4 years - we first traded in our Mini, and purchased an Elantra, eventually upgrading to a Sonata, then Sonata S. After that, we upgraded to a Sonata, which Mike handled the transaction at that time and the following 2 times to just recent. We've enjoyed the true Southern hospitality by Mike and his fellow employees, and never felt hassled or pushed into a deal. Everyone was truly professional, and a joy to work with. Through the years, we've had the free maintenance plan, and have absolutely loved the staff back there, and the time spent waiting was great due to a 42" tv in the waiting room (always a game on or news...awesome) and WI-FI. As for Mike - my wife and I have bought 3 cars in 3 years from him...there's a reason why we keep going back. I highly recommend Mike to anyone who is in the market to purchase a car. His vast knowledge of Hyundai's and how they compare to others in their market is worth listening to. We highly recommend a Hyundai as well...as the years progress, they keep getting better, AND keep their value!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

Jessica was very knowledgeable and courteous. She was...

Jessica was very knowledgeable and courteous. She was professional and she listened to my needs and found the right car for me. I love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

i had been to ten other dealerships that day and i was...

i had been to ten other dealerships that day and i was over it. From the moment that i walked in, the manager steve was on top of things trying to find a car for me to test drive and getting hooked up with a great salesmen. Trent was very knowledgeable and patient. I never felt rushed to buy. He made my decision so much easier. trent was awesome every step of the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

I visited Rick Hendricks today to look at the new Sants...

I visited Rick Hendricks today to look at the new Sants Fe. Dewayne approached me promptly asking if I needed help. I had some questions about the vehicle and he did a great job telling me all about it. He was very patient and didn't try to push me into doing anything I wasn't ready to do. I did not purchase the vehicle today, but I will be going back to see Dewayne when my wife and I are ready to buy our new car. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve you. We look forward to doing business with you and your wife in the future. Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth

Great Service

Curtis Wilson helped me to find the car that I was looking for. He was very knowledgeable. My overall experience at the dealership was great. I would recommend others to purchase a car at Rick Case Hyundai in Duluth.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grnberg General Manager Rick Case Hyundai Duluth