Reviews
I'll buy my next car from Fred.
Fred Scott was very helpful when we bought our car. That isn't what would bring me back to Fred, though. He keeps in touch and asks how things are going. The service I have gotten has always been spot on. Friendly, convenient and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grnberg General Manager Rick Case Hyundai Duluth
Excellent
Great experience with buying my new car. As a woman, buying a car without my husband, was a little intimidating at first. However, Jeff made my experience exceptional by telling about the features on the car of my choice. No pressure or uneasiness during the process. The finance department also gave me a plan that would work in my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grnberg General Manager Rick Case Hyundai Duluth
Excellent Service
Richard Williams was beyond helpful and I will surely go back and use him again. He provided outstanding service and made the car shopping process enjoyable rather than stressful and annoying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grnberg General Manager Rick Case Hyundai Duluth
Great salesmen
Mr James Sohn was an excellent salesman! He got us a fantastic trade in value for our car and a wonderful price on our new vehicle! Very personable and went the extra mile to ensure we understood ALL the features on our vehicle. Even gave us his number so we can call him if we didn't understand everything! Will definitely recommend him to my friends!, He should get $50.00 for lunch instead of $20.00!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grnberg General Manager Rick Case Hyundai Duluth
No stress in this car buying experience
Car shopping has never been something I look forward to, but it was actually a very pleasant experience. Richard Williams was very courteous and knowledgeable. I recommend this dealership to everyone!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grnberg General Manager Rick Case Hyundai Duluth
Mr Sohn was a great salesman, he got us a fantastic deal...
Mr Sohn was a great salesman, he got us a fantastic deal on our trade in and a Awesome deal on our new vehicle. I will definitely send all my friends to him to buy their next vehicle! Very knowledgeable about the vehicles and also set up our car for us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth
very good service. curtis was able to get me the vehicle...
very good service. curtis was able to get me the vehicle i was looking for in a very quick amount of time and for the price i was looking for. he was very professional and i would recommend him to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth
Curtis was exceptionally professional from the time we...
Curtis was exceptionally professional from the time we met. He gave me good, detailed information about several of the cars I was interested in , and we test drove two of them. Curtis then worked very hard to get me into one of the cars, but we could not get to a deal, mostly because of my credit history. I am still likely to buy a Hyundai in the near future and I will definitely call Curtis. I will also recommend him to friends. Curtis is a credit to Rick Case.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth
I'm 79 years old and have bought many cars. This was...
I'm 79 years old and have bought many cars. This was the easiest and friendliest car-buying/trade-in transaction I have ever experienced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth
I visited this dealer three weeks ago and had a bad...
I visited this dealer three weeks ago and had a bad experience with another sales agent, and Ed contacted me to see if my husband and I were still in the market for a new vehicle. After listening to the bad experience I had he went above and beyond to make the situation right! I would definitely recommend him if you go to Rick Case to purchase a car he is the best! Thanks Ed for your Superior customer service!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Grönberg General Manager Rick Case Hyundai Duluth