Reviews
Service writers understood my request and advised me of
Service writers understood my request and advised me of any problems. Very courteous people. I'm very satisfied on the service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Brandon was easy to work with repairing our Ford Edge
Brandon was easy to work with repairing our Ford Edge intermittent issue with the screen panel control center no phone, navigation or radio.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dug, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Gio, our service rep, got us in and out quickly, for an
Gio, our service rep, got us in and out quickly, for an oil change. However, a complimentary carwash and lower price would have been better.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Ram, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
The buying process went smoothly and Paul was very
The buying process went smoothly and Paul was very helpful in answering all my questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service that was fast, reasonably priced, and
Great service that was fast, reasonably priced, and efficient with friendly staff to help you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Jeremy was awesome!
Jeremy was awesome! Everything went smooth and fast. Would recommend Auto Nation Ford Katy. Two thumbs up
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Everything was fixed that need to be took a little long
Everything was fixed that need to be took a little long then I wanted but it all worked in the end
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great
While it does take time, the wait is worth it. The cars are in great shape and they are very honest with you. They literally do everything they can do get you a great deal, I was actually surprised. I would definitely recommend this place
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.
Recall service
Service agent was very friendly and got the job done very quickly and I was on my way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
Th entire process was smooth and easy. Beu or salesman was kind and caring. Overall one of the best car buying experiences ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!