Reviews
Probably one of the best dealership experiences.
Probably one of the best dealership experiences. The price of the vehicle purchased was in the right price range and the sales experience was professional and not pushy whatsoever. I'm from San Antonio and I would definitely be going out of my way to go to AutoNation Ford Katy for future sales. Thank You!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Adrian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great ?
It was a great day working out the dealership process with an experienced team. I never knew it could be so brief. Hey guys, kudos to you all, especially Christian Falquez. Please keep it up and be safe out there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Sylvanus! Drive safe, and we'll see you on the road.
Don Guntle
Service was great, however, I will have to bring my car back today. The new key is not working at all. it will have to be reprogrammed or replaced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Great experience purchasing a car
We found the car online and sent a message to the dealership. I was promptly contacted by Mr. Fielding. He was great to work with, very helpful. We traveled to this dealership from Oklahoma. We we arrived I told Mr. Fielding we were driving back home that day. He expedited the sale so we could be back on the road quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Beau was great to work with and did everything to help us
Beau was great to work with and did everything to help us get into the new Expedition Max! He brought several up for us, even though he knew were going to have to order it since we needed an 8 seater.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
My experience at Autonation Ford Katy was wonderful.
My experience at Autonation Ford Katy was wonderful. Everyone was very professional and helpful. I will always return here for my vehicle purchases.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great customer service.
Great customer service. Clean environment. As soon as I arrived I was taken care of. Buddy was my associate and he was amazing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Great service and a amazing dealership especially to
Great service and a amazing dealership especially to Michael Sobolski for helping me outstanding job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
reat service and a amazing dealership especially to Michael Sobolski for helping me outstanding job.
J. Richter
25k service. Chose the best offered. Car wash done on time. So far everything is good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jacqueline, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Ford AutoNation, Katy Freeway, Houston, TX
I have a great service advisor - Daniel - who I deal with each time because I have a fleet of F150's and it is easier for me to go through one person. He is wonderful, funny, helpful and always there for me. He keeps me informed as to what is going on when I have a truck in for repair, texts me when the trucks are ready, available when I have questions. He is a great guy and a great worker and person
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jill, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!