AutoNation Ford Katy

Service department service was excellent and the Service Advisor Yee was one of the best that I have ever had at any dealer. As far as the parts department I will never go back. On their web site for parts, the price for the part I purchased was listed at $326.21 and when purchased at their counter, price was $453.27. Will order part next time.

Overall, I'm happy with my experience at this dealership. I had my vehicle repaired for a faulty fuel pump. The service manager was very respectful and informative. I was sent a video showing what the problem was. Every question I asked was answered quickly, and I was informed on when parts were arriving. It was a very good experience except for one thing. I was disappointed with the machine car wash. It missed a lot of areas on the vehicle, but I'm very obsessive about keeping it clean so it's understandable. I wouldn't hesitate to come back to this dealership.

It was time for oil change. I was so excited that the picked up the car from me. It made my life much easier. Also since I was aware of 15000 check, I was happy that points covered some of cost

We contacted Carl Robbins about buying a car for my wife. He was very knowledgeable and responsive. We drove from Fort Worth to Katy to buy a car they had in stock, and Carl went out of his way on his day off to meet with us and complete the sale. This was the most non-pressure, customer oriented car buying process that we've ever been through.

Derek over at Auto Nation gave me the two things I was looking for in a dealership when ordering my Bronco, and that is honesty, and keeping things simple. He never once tried to up sell me or feed me any lines throughout the entire process (which for the Bronco was a almost a year wait); in the end they not only kept there word with regards to selling at MSRP (most dealerships put a 5k up charge on Broncos) but Derek also ensured I had my price protection saving me $2500. Would absolutely recommend Derek and AutoNation Ford in Katy Tx.

Jim Rodrigues went above and beyond my expectations on caring for me during the purchase of a new Bronco

A great experience. No haggle pricing makes the process actually enjoyable. New tires were ordered, delivered and installed in a timely manner as promised in the deal. Go see Max Uwagwe (sales) & Michael Lindsley (manager).

Brought in my truck for a Factory Recall. Was in and out in less than 24 hours. Great job guys.

Excellent service! My service advisor Brandon was very professional and easy to work with throughout the entire process.

Richard was amazing! Even though Ford made the process super hard to keep up with correct information, he made it so I felt like I had someone in my corner helping me out. Sold back and purchased a new vehicle in under a couple hours!!