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AutoNation Ford Katy

(3,576 reviews)
Visit AutoNation Ford Katy
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (866) 879-2075 (866) 879-2075
Used (866) 868-7017 (866) 868-7017
Service (866) 983-1228 (866) 983-1228

Reviews

(3,576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Katy from DealerRater.

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The car was is better condition than I expected and as

The car was is better condition than I expected and as was advertised. Easy people to work with and responsive to my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

I had service needed for F150 and I called to make an

I had service needed for F150 and I called to make an appointment. They had an opening the following day and when I arrived, Buddy, in the service department took great care of me. They diagnosed my problem for my pickup truck and called me promptly to go over the resolution. I got the truck back the same day and it runs great. I am so pleased with the treatment I received from the dealership and Buddy in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Amir is more than a salesman, he is respectful and

Amir is more than a salesman, he is respectful and professional all around. Amir respectfully followed my lead while taking my time to decide on my new auto. I called to only test drive a vehicle, not talk financing, next day I pulled up in lot, hopped in new ride and test drove. Then went home to think about my options. No pressure from Amir. Trade in appraisal was smooth and fair. Few days later my decision was made, Jaime in financing was awesome, he's honest and answered all questioned. I've purchased several cars in my time and AutoNation Ford Katy is topnotch customer services I have ever experienced!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

Everything was great.

Everything was great...I got in right on time and the shuttle got me to and from Autonation with no problems...My rep could not have been any more efficient and helpful...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

We was looking for a good deal and we find that deal that

We was looking for a good deal and we find that deal that we were looking for everything was good I’m happy with the car and very happy with the service Mr.Michael Munevar was very nice and helpful he help us to get the car and we appreciate that very much We are very grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

The Sales Manager and staff were great to work with along

The Sales Manager and staff were great to work with along with the very helpful Finance guy. I appreciate their patience in answering all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The service department staff is very friendly and

The service department staff is very friendly and knowledgeable about the issues i was having.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Consumer response

The staff is very nice.

Very friendly.

Very friendly. Kept me up to date on when the truck I purchased would be ready for pick up. Had to wait over a week on parts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, thank you again for taking the time to let us know how we did. We hope you have a great day!

Great service, no pressure to upcharge on needless other

Great service, no pressure to upcharge on needless other services. Service adviser was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

Great online and dealership service, with competitive no

Great online and dealership service, with competitive no hassle pricing on used Ford F150 trucks. I love my purchase and would recommend AutoNation Ford Katy to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Ryan, thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. If you ever need help, just give us a call. Happy motoring!