Reviews
Aron made me feel comfortable and listened to what I was
Aron made me feel comfortable and listened to what I was looking for in a new lease. The deal fit my budget and overall I want Aron as a salesperson again when my lease expires. Thanks again, Aron!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
West Herr Jeep was good but I was extremely disappointed
West Herr Jeep was good but I was extremely disappointed and frustrated with your partner West Herr Kia. They were dishonest, treated me no respect and found every excuse possible not to address my needs. I want to hold onto the belief that West Herr Jeep will hold honest to their word (although I failed to have you put it in writing) that West Herr Jeep will write me a a check for 3,000.00 as Kia is responsible for engine ceasing as part of recall so my car trade-in value worth once Kia repairs it 6,000.00. Again my experience with Darren was good not on him that I had put money down on a car in the Jeep lot that had actually already been sold. So far current 2020 Jeep i ended up with had been satisfactory
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing salesman, great person to deal with
Ryan was extremely nice and very helpful assisted immensely in helping me find the perfect vehicle I would highly recommend him!! He went above and beyond!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that! Thanks so much, Jennifer!
All around great experience Samantha sales girl was great
All around great experience Samantha sales girl was great very knowledgeable very patient and not pushy at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
Easy sale. Good trade in value. Excellent product. Ordered new car via email and text. Able to submit docs and app electronically. 1 hour to sign and close deal at time of pickup.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Working with Samantha at West Herr Jeep was great
I can say that working with Samantha Wittmeyer at West Herr Jeep was great. Everything we asked of her she did plus negotiated a good deal for us . She will go the extra mile to get things done .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear that! Thank you so much, Ralph! 😊
Purchasing vehicle
Heidi was and always is very helpful! Makes experience very easy, always available and willing to help. Helped with looking for best interest rate to purchase my leased jeep. Heidi has helped me for many years for several members of my family. We will continue to visit any time we need help with either buying new vehicle or leasing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that! Thank you so much for the kind words! 😊
Go here for your next vehicle
Did an awesome job getting me into a great used vehicle. Darren was an awesome rep. Would recommend to anyone in the market for a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Out of all the dealerships I have visited over the years,
Out of all the dealerships I have visited over the years, this has definitely been the best to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
West Herr gained a lifetime customer
My husband and I had the pleasure of purchasing our Jeep Compass at West Herr. We worked with Darren and he was a true professional and he is so knowledgeable with the vehicles he sells. He knew exactly what we wanted and was able to make the transition very easy and smooth. He communicated with us through the entire process and we will be customers of West Herr from this point forward. Thank you Darren, you are a true professional and we really appreciated all your assistance. 🚗
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase