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(364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chrysler Dodge RAM Jeep of Orchard Park from DealerRater.

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Very easy to work with.

Very easy to work with. Very Professional . Explained the car well.veru helpful to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

It was nice talking with him about the truck I was

It was nice talking with him about the truck I was looking at thanks for the help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding experience buying the next new vehicle

From start to finish the sales and finance teams were outstanding. We got the car we wanted plus a great trade in for our vehicle. Highly recommend getting to orchard Park and the West Herr Jeep dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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So Knowledgeable and Amazing Customer Service!!!!

Angela Wiechec made the experience of getting a car so smooth, easy and positive! She is an amazing salesperson. She found me the exact car I wanted within a day or two. If youโ€™re looking for a new or used car go to her!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No thanks

Carmen provided great service for the purchase of our new vehicle. The teamwork between Carmen and West Herr Jeep dealer was outstanding. They went above and beyond to make our car buying experience exceptional. Thank you again for your time and effort on our new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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One great Dealership

Joe Zanghi was my salesman who went out of his way to get me the information I needed on a car I was interested in. Since I could not drive from Green Bay to see the car Joe took pictures so I could feel comfortable with this vehicle. I can't say enough good things about Joe and his efforts to make me comfortable to buy a used car without being there to see it. I can't say enough goods things about him and all the effort he put into this sales. Also once I decided to purchase this vehicle the Adam Emmiger did a great job of getting me through all the papers and registration. This is one great Dealership! Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

Joe Zanghi (salesman) and all the staff at West Herr went above and beyond to take care of my daughter and me. We really appreciate it! Class act all around! Went out of their way to make sure that we were satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great salesman

Amazing salesman who made the experience easy. I would highly recommend. There was no pressure and I left with the car I wanted. I will be back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place to purchase a JEEP

Great dealership to deal with. Seemed like we were friends at the minute we walked in. Very knowledgeable and helpful through the process. Aron made the Jeep buying experience as smooth as he could and provided all the information about the vehicle even after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Welcome to West Herr New Yorkkkk

West Herr is the place to go if your looking for a new, used or reliable vehicle. There very friendly and always can find a car that suits you as well as your budget. ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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