Automotion

This is the most unprofessional "business" I have ever dealt with. Purchased a vehicle approximately 5 years ago, paid in full. Also purchased a warranty which was paid in full 3 years ago. Went to DMV to order a replacement title only to find out they had never released title to us. Contacted Automotion in November and requested they release title to us since the vehicle had been paid in full as well as the warranty years ago. Gave me the excuse of being a new owner of the business, used different records keeping systems, and it would take a bit to get me the required documentation, etc. The new owner requested I email my documentation to show proof of everything in which I did, in addition to providing links and the document needed to get our title. Have now emailed, called, gone in person (signs in window saying they're temporarily closed), and text numerous times always being amicable and professional without any response or resolution from them. Additionally, they blocked my number from being able to text them once I said who I was. Approaching almost 3 months later and still nothing. Causing my family a hardship due to not being able to sell the vehicle which we've been trying to do since contacting them to begin with. Now having filed complaints with BBB and proceeding to seek legal action and sanctions. Stay away from this place unless you're looking to get the run around or be scammed.

This is the most unprofessional "business" I have ever dealt with. Purchased a vehicle approximately 5 years ago, paid in full. Also purchased a warranty which was paid in full 3 years ago. Went to DMV to order a replacement title only to find out they had never released title to us. Contacted Automotion in November and requested they release title to us since the vehicle had been paid in full as well as the warranty years ago. Gave me the excuse of being a new owner of the business, used different records keeping systems, and it would take a bit to get me the required documentation, etc. The new owner requested I email my documentation to show proof of everything in which I did, in addition to providing links and the document needed to get our title. Have now emailed, called, gone in person (signs in window saying they're temporarily closed), and text numerous times always being amicable and professional without any response or resolution from them. Additionally, they blocked my number from being able to text them once I said who I was. Approaching almost 3 months later and still nothing. Causing my family a hardship due to not being able to sell the vehicle which we've been trying to do since contacting them to begin with. Now having filed complaints with BBB and proceeding to seek legal action and sanctions. Stay away from this place unless you're looking to get the run around or be scammed.

NEW ( DON’T BUY FROM THIS CAR LOT ) they will lie to you and they will take your money just to make a sale. The car I got from them had driving problems when they sold me it they don’t make sure they are drivable before selling and wouldn’t fix it. Stay far away they only care about themselves not the customer or our safety driving their cars. Very dishonest business bad customer service

Dealer never responded to query from potential buyer. Makes you wonder if he even read it.

Please do not fall a victim of AUTOMOTION do not trust them if your thinking to buy a car from them I'll recommend you take it for a Diagnostic test somewhere you trust before you purchase anything from this place

To say I’m unsatisfied is an understatement. When purchasing from the lot I was welcomed by friendly employees and was ensured through the buying process that the company prides themselves on taking care of their customers. I bought the truck, and a month and a week later the truck was no longer running. I had to have someone come look at the truck.. replace the starter, replace the transmission filters and fluids, had the truck towed to a shop, had to have a new transmission put it in the truck, while in the mean time had to rent a uhaul truck for over $500 a weekend for over a month.. over all I spent over $6,000. I was in touch with the employee I bought the truck from since the beginning of the issues. I was strung along as if they were going to help until it was determined that the transmission needed to be replaced. Then I was told they would not help. I then reached out to the owner Mike Plasser to rectify the situation. Mr. Plasser asked how I felt he could help, and I let him know that I felt that at the very least they should pay for half of the cost of the transmission replacement, which was a little under $2,000. He then decided to counter offer me $500(only if it made me satisfied), which I told him honestly felt like a slap in the face. He then told me that if they backed all of the vehicles they sold for 5,000 miles that they would be out of business… 👀🤔 chose a lot that ACTUALLY cares about their customers/reputation and has quality vehicles!

To say I’m unsatisfied is an understatement. When purchasing from the lot I was welcomed by friendly employees and was ensured through the buying process that the company prides themselves on taking care of their customers. I bought the truck, and a month and a week later the truck was no longer running. I had to have someone come look at the truck.. replace the starter, replace the transmission filters and fluids, had the truck towed to a shop, had to have a new transmission put it in the truck, while in the mean time had to rent a uhaul truck for over $500 a weekend for over a month.. over all I spent over $6,000. I was in touch with the employee I bought the truck from since the beginning of the issues. I was strung along as if they were going to help until it was determined that the transmission needed to be replaced. Then I was told they would not help. I then reached out to the owner Mike Plasser to rectify the situation. Mr. Plasser asked how I felt he could help, and I let him know that I felt that at the very least they should pay for half of the cost of the transmission replacement, which was a little under $2,000. He then decided to counter offer me $500(only if it made me satisfied), which I told him honestly felt like a slap in the face. He then told me that if they backed all of the vehicles they sold for 5,000 miles that they would be out of business… 👀🤔 chose a lot that ACTUALLY cares about their customers/reputation and has quality vehicles!

Bought a car for $13k, a week later find out it needs $8k in STRUCTRUAL not even mechanical repairs and they had “turned off” the service lights! They have refused to pay for or even help with the repairs on a car that is technically not even road safe!!! They were nice guys but obviously just out for themselves and I will do everything I can to make sure their dealers licenses are revoked!

This is my third experience with Auto Motion and we've had a good experience every time. Eric was very helpful and made the buying process easy.

Everyone is very friendly and helpful. No pressure environment. The process was smooth and quick. Thank you! I will refer all my friends and family.