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Northside Lexus

(8,862 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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Bobby was a great salesperson to work with and took the

Bobby was a great salesperson to work with and took the time to answer all of my questions.

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  • Overall experience 5.0
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Dealer response

Thank you for the review! We appreciate the kind feedback about Bobby and hope to see you again at Northside Lexus. Safe travels!

Mrs. Anh is a sales man who has served very attentively,

Mrs. Anh is a sales man who has served very attentively, and the finance department has served well and thoughtfully. Thank you so much.

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  • Overall experience 5.0
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Dealer response

Lily, we're glad to know that Anh and our finance team provided attentive service at Northside Lexus. Thank you for your kind words!

Randy Covert was very professional and courteous.

Randy Covert was very professional and courteous. He was always pleasant, even though I know getting into that back seat was difficult! If I needed another vehicle, I would ask for Randy. Doug Gilmer from the finance department worked his tail off to get the deal completed. My Bank of America preapproval was giving him problems, but he kept working with them and got it done. Thanks to both! Others pitched in to help when Randy or Doug were busy, and that shows a great team.

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  • Overall experience 4.0
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Dealer response

We're glad to know that Randy and Doug were able to provide you with a positive experience at Northside Lexus! We appreciate your patience during the process, and we'll make sure both of them receive your kind words. Thanks for choosing us!

Joshua was great and took care of getting 2 vehicles we

Joshua was great and took care of getting 2 vehicles we wanted, coming out of state was no problem. He took great care of us.

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  • Overall experience 5.0
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Dealer response

We're glad to know Joshua was able to assist you in finding the perfect vehicles, even from out of state! Thanks for choosing Northside Lexus and sharing your positive experience. Safe travels with your new rides!

The dealership was very modern.

The dealership was very modern. I enjoyed using the latte machine three times! I also liked that the lounge area was very comfy.

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  • Overall experience 5.0
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Dealer response

Mosheem, we're glad to know you enjoyed the amenities at our Northside Lexus dealership! We hope your next visit is just as enjoyable.

Great Sales Man Donnie Holcomb & entire staff are

Great Sales Man Donnie Holcomb & entire staff are WONDERFUL TO DEAL WITH. Especially Service Department as well. Cleanliness as well 5 STARS ALL AROUND

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  • Overall experience 5.0
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Dealer response

We're so glad to know you had a wonderful experience with Donnie and our entire team at Northside Lexus! We appreciate your kind words about our service department and cleanliness. Thanks for the 5-star review!

John B.

John B. provided professional service, has great communication and is friendly. Will continue to do business with him in the future for our next Lexus vehicle.

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  • Overall experience 5.0
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Dealer response

We're glad to know John welcomed you to Northside Lexus with top-notch service! We look forward to assisting you again in the future when it's time for your next Lexus vehicle. Until then!

Bobby did a great job in explaining vehicle features but

Bobby did a great job in explaining vehicle features but without overwhelming us. Great and quick experience.

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  • Overall experience 5.0
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Dealer response

Dave, it's great to know Bobby was able to provide a thorough yet efficient experience at Northside Lexus. Thanks for sharing your feedback!

Erica was amazing!

Erica was amazing! She took care of all my needs and then some!! It was truly hassle free!

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  • Overall experience 5.0
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Dealer response

We are elated to hear that Erica was so helpful! She is an asset to the Northside Lexus team and will be thrilled to see your five-star review. Happy holidays!

Northside is Always great.

Northside is Always great. always clean . Always friendly people. Why I like to buy a Lexus from them

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  • Overall experience 5.0
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Dealer response

It's great to know you've had consistently positive experiences at Northside Lexus. We appreciate your loyalty and look forward to serving you in the future!