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Michaels Autos

(298 reviews)
Visit Michaels Autos
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award
(866) 535-4623 (866) 535-4623

Reviews

(298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaels Autos from DealerRater.

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Seven month's ago I purchase a Mercedes C230 at this...

Seven month's ago I purchase a Mercedes C230 at this location, the whole sales process was a great experience to me starting with the cleanliness of their office to the friendliness of the staff just followed by their professionalism that just made me feel so comfortable to trust their business. Their willingness and effort to get the deal done was like a fresh breath of air, in this poor sales market were customer service is hard to find.I decided to upgrade my car for more space and of course I wouldn’t trust any other place so I came back for a second great experience in witch Rami started helping me with his great knowledge of the product and friendliness followed by the Finance Manager with his outstanding professionalism. I recommend this place to anyone looking for a place were they can trust and receive quality for what their paying for. Thank you guys! Sincerely, Edwin Rivera Moctezuma

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

I had been looking for a 06/07 Volkswagen GTI for quite a...

I had been looking for a 06/07 Volkswagen GTI for quite a while, and found that Michaels Autos had one for sale. The customer service there was exceptionally SUPERB, they helped answer all my questions thoroughly. They were very patient and helped get me a fair price. The GTI was super clean, just as they had described it, and really fun to drive. All in all, my experience with Michaels Autos was unparalleled. A great dealership selling high quality cars, all while packing a friendly yet professional staff that truly care about their customers. I'd recommend Michaels Autos of Orlando to everybody I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Frank was by fair the best sales person I have had the...

Frank was by fair the best sales person I have had the pleasure of selling me a Car, Not only was my case a problem Child and we had been going back and forth for some 3 Months with Banks and looking for an angle to get me done when all at once it all came together, Frank and Oscer got me into a Next to New 2011 BMW 328i That I love. And for that I thank them and will take all my Buying needs to them when it comes time for another Car as well as passing on to anyone else looking for a Car. GO TO THEM FIRST trust me it will be your one and only stop. Luis A. Rodriguez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

First time car buyer, this place took care of me and was...

First time car buyer, this place took care of me and was straight up. No games, no hassle. In and out same day! Awesome place, I high recommend checking out Michaels Autos for anyone interested in getting into a vehicle, or looking to deal with down to earth and real people who are looking out for you and your purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Romi was very pleasant and respectful. He answered all...

Romi was very pleasant and respectful. He answered all my questions, and was very helpful without being pushy. Good guy. Everyone was very professional, knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I felt my purchase was stress free. I enjoyed dealing with the salesman, Rami and manager, Franco. They met my every expectation. I am enjoying my new and reliable BMW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Samantha for your time and feedback. Congratulations on your new BMW and we welcome you to the Michaels Auto's Family. Client Satisfaction Team

Ozkan was very helpful and a very friendly guy. The next...

Ozkan was very helpful and a very friendly guy. The next day I came back to fix the astray of the car I bought from Michaels Autos, he showed and taught me most of the features of the car. He spared his busy time to teach me how to operate the navigation, bluetooth, and among other things. I will not hesitate to recommend other buyers to contact him because of his pleasant personality. Armando was a trip! He did not become unpatient with me even though I asked too many questions to get what I want. He was very persistent, but very professional to talk to. I don't think other buyers will have a problem with him because he always give you a space for hope to own the car that you want. Frank was also nice to talked to and very precised. He presented his business and made it happen. Rami was very helpful and informative. He explained to me a lot hings about the car and made me realized that the car that I bought is a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Price was truly a good price, customer service was...

Price was truly a good price, customer service was awesome every employee was happy to work with me. This was my first car after graduating from college, they understood what I could do and helped me get a great interest rate by graduating from college with a high GPA. Its been 7 months since the purchase of my lexus and it runs like a charm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great Vehicle, great price, great sales team! The Lexus...

Great Vehicle, great price, great sales team! The Lexus IS 350 was exactly as described and at the right price. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Over the top customer service, from the sales to the...

Over the top customer service, from the sales to the finance all professionals with attention to details and excellent treatment. The sales person listen and was interested in finding my needs and did not tried to just sale me a car but help me to find my dream car. Now I'm driving my new Mercedes Benz in super grate shape and I will recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.