Reviews
Sold me a car with a old battery didn’t bother to check up on sent a email and left a message with a sales rep but they never got back to me had to spend 200 dollars on a new car for a car that cost me almost 30k nice work guys! Keep going!
Sold me a car with a old battery didn’t bother to check up on sent a email and left a message with a sales rep but they never got back to me had to spend 200 dollars on a new car for a car that cost me almost 30k nice work guys! Keep going!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Gil P. has been my service advisor at AutoNation Toyota Irvine for quite some time. He’s addresses my vehicle needs in prompt manner with professionalism and kindness. I deal with exclusively with Gil when my Toyota Camry requires servicing. Kudos to Gil and AutoNation Toyota.
Gil P. has been my service advisor at AutoNation Toyota Irvine for quite some time. He’s addresses my vehicle needs in prompt manner with professionalism and kindness. I deal with exclusively with Gil when my Toyota Camry requires servicing. Kudos to Gil and AutoNation Toyota.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Auto Nation Toyota in Irvine was Helpful , knowledgeable, communicative, and respectful. Amanda was a terrific help.
Auto Nation Toyota in Irvine was Helpful , knowledgeable, communicative, and respectful. Amanda was a terrific help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello May, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone I encountered were good at their jobs. Israr was very courteous, and knew his job above reproach.
Everyone I encountered were good at their jobs. Israr was very courteous, and knew his job above reproach.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
They were very quick and professional. Thank you for all of your help on my new Truck
They were very quick and professional. Thank you for all of your help on my new Truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Arianna, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
At least they give free coffee. Everything else about the process sucks. Worse experience ever. If you want to sell a car, avoid Auto Nation?!?!?! Even their survey system is terrible. They asked why I visited. It was to sell a car. Isn't even an option for me to select...
At least they give free coffee. Everything else about the process sucks. Worse experience ever. If you want to sell a car, avoid Auto Nation?!?!?! Even their survey system is terrible. They asked why I visited. It was to sell a car. Isn't even an option for me to select...
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kanin, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (949) 287-8766 when you can so we can address this situation directly. Thank you and have a great day.
Very gentle guys, yes they are, very very good guys, strongly recommended, thank you for all
Very gentle guys, yes they are, very very good guys, strongly recommended, thank you for all
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Thanks for the recommendation, and have an amazing day!
The head unit on my Toyota Prius Prime stopped working. I was afraid that I would have to spend $5,000 for a new unit. The service department at AutoNation Toyota was able to get the unit working again at no cost to me. It’s because of this kind of great service that I will continue to be a loyal customer.
The head unit on my Toyota Prius Prime stopped working. I was afraid that I would have to spend $5,000 for a new unit. The service department at AutoNation Toyota was able to get the unit working again at no cost to me. It’s because of this kind of great service that I will continue to be a loyal customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing customer service from Brian at Auto Nation Irvine! Thank you so much and I love my Jetta VW!
Amazing customer service from Brian at Auto Nation Irvine! Thank you so much and I love my Jetta VW!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Christine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was quick and they explained everything. Found out that due the type of oil my next service will be in2027
Service was quick and they explained everything. Found out that due the type of oil my next service will be in2027
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair