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AutoNation Toyota Irvine

(3,578 reviews)
Visit AutoNation Toyota Irvine
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
2024 consumer dealer award
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2024 consumer dealer award
New (888) 265-5863 (888) 265-5863
Used (888) 733-8207 (888) 733-8207
Service (855) 685-1347 (855) 685-1347

Reviews

(3,578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Irvine from DealerRater.

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We have a good experience with Seann kionn, He Patience,

We have a good experience with Seann kionn, He Patience, kind & Experienced. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Hadis, thanks so much for the warm recommendation of Seann here at AutoNation Toyota Irvine. If you need more help, our team is available to talk -- safe travels!

I had a great experience working with Seann Kionn.

I had a great experience working with Seann Kionn.He was very knowledgeable about the different models and helped me find the perfect car that fit my needs and budget. He was patient, friendly, and made the whole process smooth and easy. I would highly recommend Seann to anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

Scheduling service was easy and dropping the vehicle off

Scheduling service was easy and dropping the vehicle off was quick and efficient. Upon returning to pick up I was out in less than five minutes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Salesman Abe was a pleasure to deal with and got my into

Salesman Abe was a pleasure to deal with and got my into the vehicle that I wanted for the price I was willing to pay. Kudos to Abe and his team for making the sale happen. I would highly recommend Abe and AutoNation Toyota of Irvine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

Very prompt, reliable service and I appreciate that my

Very prompt, reliable service and I appreciate that my car was ready by the promised time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Your dealer coupons is fool of I bring my car to you

Your dealer coupons is fool of I bring my car to you dealer change the oil the coupon change the oil tires rotation multi point inspection and basic maintenance but when I bring my car there they say if I want tire rotation I have to pay 40$ more for rotation my tire. Why? Have to pay 40$ more?????????

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

Haney Damian was very helpful and made it an easy

Haney Damian was very helpful and made it an easy experience Looking forward to our new Toyota Truck !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Prompt service and very helpful service advisor (Mathew)

Prompt service and very helpful service advisor (Mathew) for explaining issues found during dropoff and post inspection

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Terrible people.

Terrible people. Manipulative and scamming do not do business with these folks. They will take advantage of your.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

AutoNation Toyota Irvine and Mark Puebla, specifically,

AutoNation Toyota Irvine and Mark Puebla, specifically, treated us very well when we visited the dealership. When it didn’t work out with the first car we looked at, Mark went out of his way and worked hard to find us another one. The car he found for us was actually much nicer than the one we came in to look at. Mark found us a vehicle with a clean title, no accidents, 1 owner, low mileage, and all service records. Mark took care of us every step of the way and we are very happy with our Toyota Camry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Amy, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Feel free to stop by if you ever need any more help.