Reviews
Fred Lopez
I?ve had my car for less than six months and drove less than 5000 miles and it?s already got a really bad coolant leak. I have to fill it every day before I drive it I don?t work I just need the car to go back-and-forth to my VA appointments because I?m a disabled veteran. I auto nation won?t do anything about it because I bought it as is? so I guess it?s really my fault
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Freddie, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.
It was an amazing to be able walk into Toyota Irvine and
It was an amazing to be able walk into Toyota Irvine and being taken care of by Don and Mike. They took my interests to heart and helped me attain what I needed, HASSLE-FREE! Now, I’m driving away in new car and couldn’t be happier in these post COVID times
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
The waiting area is clean and tidy, with light
The waiting area is clean and tidy, with light refreshments. Car Courtesy Technician Mr Israa provided excellent service. Appointments are handled efficiently. I'd like to point out that the video of the work to be done with estimate provided. It's easier for customers to understand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
This location was easy to access.
This location was easy to access. They had several service advisors with minimal wait time. The waiting room was large and clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Pablo, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Easy to schedule service.
Easy to schedule service. Courteous service adviser who handles all the steps of interaction with the customerJames. Fast service. Good waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Courteous.
Courteous. Fast and professional description of everyone whose I came in contact with at Auto Nation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very pleased and Dean was very helpful and all you staff
Very pleased and Dean was very helpful and all you staff especially Poule the one the finance the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Amazing dealership.
Amazing dealership. Mark was my sales person. Although he was extremely busy, he was sure to make sure that I was comfortable with the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Car shopping gone right!
It?s all about relationship, trust, and confidence. Eric and his professional courtesy knew how to cut to the chase. Find the right vehicle, be honest about pricing, and build the relationship naturally! Good job! I feel fortunate to have ended up with a car that I had researched and luckily found at Auto Nation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lance, thank you for taking the time to leave a review for us at AutoNation Toyota Irvine. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
Very comfortable and easy to talk to.
Very comfortable and easy to talk to. Answered questions quickly and thoroughly. No pressure on buying
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!