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Findlay Toyota Flagstaff

(288 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (877) 864-4053 (877) 864-4053
Used (866) 414-3729 (866) 414-3729
Service (877) 864-4117 (877) 864-4117

Reviews

(288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Toyota Flagstaff from DealerRater.

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I have and older (2003) MDX that runs and looks great,...

I have and older (2003) MDX that runs and looks great, because of the great and continual use of the Service Department at Findlay Flagstaff...Just had the brakes done ...it was less costly than using Mienike or Brake Masters... They get me and the car in and out in record time and are always nice, very nice. Waiting room is always clean and has coffee and goodies available... Everyone is great ,,,nice,,, best car experience I've had in Flag and I've lived here over 70 years...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Randy Waites was so helpful an he help us get a new...

Randy Waites was so helpful an he help us get a new vehicle an I thank him for helping us with our first buy an thank you to Findley Toyota..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was on vacation and my vsc, check engine light came on....

Was on vacation and my vsc, check engine light came on. Went to Findlay to get checked out. Laura, service mgr, said take a seat, will scope & tell you whats wrong within an hour; mine was 10th car in line. 49 minutes later Laura was back saying catalitic converters needed replacing but could do it after I get home, so only lost 1 hr of vacation. Cost was $66 and I was happy to pay. Thank you Laura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealership was helpful, honest and upfront, it was a...

This dealership was helpful, honest and upfront, it was a breath of fresh air. I will definitely be purchasing future cars from this dealership! Their new owner event is great! Lots of information and a tour of the facility. The Findlay team is willing to help in anyway possible. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

LOVE MY RIDE,FITS EVERYONE IN MY FAMILY THANK YOU SO MUCH...

LOVE MY RIDE,FITS EVERYONE IN MY FAMILY THANK YOU SO MUCH JOSS FOR HELPING. SUPER HAPPY ABOUT ARE NEW RIDE THANK YOU SO MUCH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Josh Ross at Findlay Toyota in Flagstaff for...

Thank you Josh Ross at Findlay Toyota in Flagstaff for making my Toyota Tundra purchase a most pleasurable experience. From the accurate details and pictures of the truck to the no hassle transaction at your dealership, all areas of your service were impeccable. Thank you for getting me on the road back to Colorado in a quick, timely manner. I will refer you to my friends and family for future vehicle purchases. Rick in Pine Colorado

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have never had a decent experience at this dealership....

I have never had a decent experience at this dealership. I have never felt like a valued customer and Leslie in the service department is particularly rude. I have been taken advantage of and had "the wool pulled over my eyes" from my first appointment. For example, during my first service appointment I was told that my tires were rotated and inspected. However, I had had a slow leak in my driver side front tire for a few days before my appointment. The day after my maintenance appointment, my tire was low. Not only did it need air, but it was still in the same location as before my appointment, the driver side front tire. So not only did they not rotate my tires, they did not inspect them. So what DID they do? This is only 1 of my dismal experiences at this dealership. I would not recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great service friendly helpful staff

I have wanted a new prius so I went online decided to put in for quote and it was that easy. Josh did all the numbers through email and we did everything by phone and email. When I came in the process was easy. Between josh and Jon when I got to the dealership I year drove it signed the paperwork and was out the door in my new car no hassle. Thank guys and I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for you input! We appreciate your continued support and hope you continue to enjoy your new car!

great service easy car buying process

We just bought our second car from them. And it was great. The finance made it easy and since we put in a quote online all we had to do was sign paperwork and we were out the door in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for you input! We appreciate your continued support and hope you continue to enjoy your new car!

The best customer service

My son wanted an FJ for his 17 birthday and we had promised if he got good grades we would buy one. They took really good care of us. Shawn the manager helped us find a used fj in great condition we could afford and make our sons birthday the best ever. Thanks for helping us out he loves his car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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