Skip to main content

Findlay Toyota Flagstaff

(288 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (877) 864-4053 (877) 864-4053
Used (866) 414-3729 (866) 414-3729
Service (877) 864-4117 (877) 864-4117

Reviews

(288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Toyota Flagstaff from DealerRater.

Want to share your experience with this dealership?

Write a review

I am satisfied! Hoping for a Toyota soon tho! Everyone...

I am satisfied! Hoping for a Toyota soon tho! Everyone had lots of work to do for me to make the deal happen but they all did awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were extremely nice and polite.I very impressed by...

They were extremely nice and polite.I very impressed by their customer service and great work.It simply does not get any better than this! Take your car here. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service. Prompt and very, very reasonable...

Excellent service. Prompt and very, very reasonable pricing. I would not hesitate to stop in with other car problems.If you love your car, BRING IT HERE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The team was responsive, honest and the service was...

The team was responsive, honest and the service was excellent. In addition, the price was reasonable. We will definitely be going to Findlay Toyota Flagstaff to get our car serviced....it is refreshing to go to a place that is focused on delivering good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I would highly recommend this dealership and these two...

I would highly recommend this dealership and these two guys Randy Waites and Tip Tapia they went above and beyond to take care of us and get us the vehicle we wanted! Very appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Findlay Toyota Flagstaff does nice work. They were...

Findlay Toyota Flagstaff does nice work. They were accurate on the estimate and got the car back in a timely fashion. The work done on time, the price was very fair and the quality was excellent. I would definietly recommend this shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have bought two cars one for myself and one for my...

I have bought two cars one for myself and one for my wife. Awesome customer service.They are extremely thorough, professional and just a really nice guy. HIGHLY RECOMMENDED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My sales experience was awful. I needed time to think...

My sales experience was awful. I needed time to think and was told rudely "if you think this price is good tomorrow you are wrong" then he walked away without even looking at me. They missed 3 things in the 160 point checklist that I had to come back to have fixed; car needed aligned, back window didn't work, hubcap missing. I had them take off front lifts....they charged me to take them off, didn't offer to give the lifts back to me ( I found out later they actually sold them for 300.00!!!!!) I got this resolved but they were not going to tell me about it if I hadn't pursued this. Had them install airbags in rear. They did it incorrectly. They never worked. Took them back, they said they were "fixed" but indeed they were at zero psi the next day. Ended up having to get a refund and take my business elsewhere. I called, left messages, did their online surveys about my frustrations but never got a response until the very end after I was requesting my money back. A truly horrible business with horrible customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I went into Findlay Toyota in Flagstaff looking to get...

I went into Findlay Toyota in Flagstaff looking to get into a new 4-door Tacoma. I was direceted to Randy and we started looking at new Tacomas, and took one for a test drive. Before the test drive even started Randy showed and explained all of the functions inside and out of the vehicle. During the test drive he also showed me the the functions of the vehicle while driving. Randy was very knowledgable of the vehicle. After the test drive was complete we got down to business and the portion of buying a new vehicle I dreed! Long story short Randy worked harder than any other salesman I have ever worked with. Randy made it a very pleasant experience, and got the deal where it needed to be for me to drive away in a brand new Tacoma! The entire staff was friendly and helpful, and I will recomend to all of my friends and family if they are looking for a great deal in friendly no presure dealership to go see Randy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience with Josh Ross at Findlay...

I had a great experience with Josh Ross at Findlay Toyota. Thanks for the great price, low interest rate and no hidden costs! Will definately do buisness there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.