Reviews
Mister
Service and Detail was excellent, but they forgot to replace a R/R Fender marker light that I called in to replace and left the vehicle overnight.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Uwe, we are pleased to hear your experience with us was an overall positive one. We try to provide all of our customers with world-class service and apologize about the R/R Fender marker light. Please give us a call if you need any more help!
Battery service for my F150
I needed a battery for my F150.I checked with the local parts houses and got there prices.I called your dealership and found that not only was the price better,but you checked the truck to see if that was the cause of my problem. The servive adviser was very helpful and I will come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great services
We've been buying from Roundtree for the past 17 yrs. I love our recent purchase of a 2014 Explorer. The staff from sales to finance have always made buying there a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I buy a new car and love it very much this people
These people were the best help. Salesman Charlie and Chad, Manager Steve
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
? Dawn Ponce : 2014 Ford Fusion Titanium
I was pleased with the service I received from all involved, Derek Mills, Mary Rountree, and Mike Kelley. No pressure. All wanted to make sure I was pleased with my purchase decision. We have been driving the car for two weeks now and loving it. The only problem I have had that I need to address is receiving a 'SD Card Fault' error a couple of times. Thank you for a great experience. It was worth the drive from Newnan, GA to Lake City, FL!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate this honest feedback. It is great to hear that we were able to go above and beyond your expectations. If you need anything else, don't hesitate to call!
Awesome service, awesome team work
I traded my beautiful 2012 Red Mustang , sadly, for a. 2014 WhiteFord Edge, my salesman was Dione Reynolds. He was awesome , very knowledgable and even has a sense of humor, having to deal with so many undeceive women. I want to thank him and Ford-for a wonderful experience, . However hopefully the time spent doing paperwork would e better if a little bit shorter. Luckily I was prepared so I didn't mind . Thank you Dione and Terry, Mike And Mary. Sincerely Donna Newsome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience at Rountree_Moore Ford Lincoln
I just stop to get service on my Mercury and I had a very good experience. The attention was excellent. Mr. Kelly is very professional, I"ll be more than happy to take my car for service anytime because of the way he treat me. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Lillian! We are happy to hear that we were able to gain your trust in our business.
Oil Change
Service Rep was friendly and courteous. It was fast and efficient. Waiting are was clean and comfortable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchase
I purchased a vehicle in 2012 from this dealer and the experiece was less then satisfactory, I felt pushed and taken advantage of in the end. I was reluctant to deal with this dealership but was contacted by Charles Jolliffe and I must say the dealership has redeemed themselves in the value of true customer service. He really took some time with me in deciding the vehicle that would best meet my needs and worked out the particulars without any hassle. I absolutely love the vehicle and have had a tremendous amount of feedback on FB regarding the make and model. Charles you were great, keep up the good work - this may be your fit!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Deisler's
2014 fusion, 2014 f-150 lariat. I am very satisfied with the way your staff help us find the right fit for a car/truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
