Reviews
Roger and Teresa Deisler
2014 Ford Fusion and 2014 Ford F-150 Lariat. Service was excellant staff was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
truck buying experience
good experience new facility knowledgabvle personnel, satisfied customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
overall service was good received over spray on my windshield besides that I was satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good job just forgot key details.
well I had general service done to my vehicle plus other stuff and when I got my truck back the oil life meter had not been reset and they hadn't replaced the next oil change sticker. I paid almost $200 for everything I had done and they cant even replace a sticker!!! its little stuff I know but come on!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service by George Hudson
George Hudson did a fabulous job keeping me informed during the process. Thanks George!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great job
I had a few recalls on my car and y'all fixed them that day and didn't make me come back!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review, Frances! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
service
Service was great, very helpful in fixing the problem.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frankie, thank you for writing this fantastic review and giving our dealership such a high star rating! At Rountree-Moore Ford Lincoln Mercury, we value our customers and we look forward to seeing you on your next visit.
A very good experience!
This is the second car we have purchased in 6 months and both times Keonne was our sales person. He is friendly, professional, and didn't push us into anything. He worked with us for hours getting us in the right car, with payments we could afford. I feel very comfortable recommending him, and Roundtree Kia to others.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jholme, thank you for your continued business and taking the time to leave us this wonderful feedback! Our team is dedicated to providing you with a great car-buying experience you can trust. We are happy that we were able to gain your trust in our business and we look forward to your next visit!
Professional service
Didn't purchase a new vehicle but had service done on my explorer. Professional service will definitely recommend your services to others
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce, we always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you. We are happy to hear that we were able to gain your trust in our business and we look forward to your next visit!
Positive experience
ALL the personnel with whom I had contact were cordial, professional, helpful and listened to what I was saying. My sales person Jason is exemplary. He treated me as an intelligent person with a specific need for my vehicle including special requirements. He and the staff worked to make the deal attractive to my husband and me. Totally satisfied. Additionally my experience at the dealership has always been positive whether getting the oil changed, tire pressure checked or flat tire repaired. Even on the phone everyone has been cordial and genuinely wanted to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase